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Anna Arefina, Ph.D (Hsg) Email & Phone Number

Organisational Change Manager (Prosci® Certification) at Infosys
Location: Zürich Metropolitan Area, Switzerland, Switzerland 11 work roles 4 schools
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Current company
Infosys
Role
Organisational Change Manager (Prosci® Certification)
Location
Zürich Metropolitan Area, Switzerland, Switzerland
Company size
217514 employees

Who is Anna Arefina, Ph.D (Hsg)? Overview

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Anna Arefina, Ph.D (Hsg) is listed as Organisational Change Manager (Prosci® Certification) at Infosys, a company with 217514 employees, based in Zürich Metropolitan Area, Switzerland, Switzerland. AeroLeads shows a matched LinkedIn profile for Anna Arefina, Ph.D (Hsg).

Anna Arefina, Ph.D (Hsg) previously worked as Organisational Change Management Consultant - Building Digital Learning Organisation at Infosys and Deputy CEO / Projekt Manager Business Optimisation at Ineichen Zürich. Anna Arefina, Ph.D (Hsg) holds Doctor Of Philosophy - Phd, Change Management from University Of St.Gallen.

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Infosys

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Profile bio

About Anna Arefina, Ph.D (Hsg)

Internationally experienced Business & Organisational Development Manager with solid Change Management expertise: • 12+ YEARS of professional experience in diverse industries and consulting • Managed multiple large scale CUSTOMER PROJECTS in diverse industries (development of strategic concepts, organisational structure and internal service optimisation, SAP implementation, workplace digitalisation, employee education, etc.) • Successfully LED CROSS-FUNCTIONAL TEAMS (IT, Sales, Marketing, Accounting, Customer Services) in international settings • MANAGED DEALER NETWORKS of big companies as a Commercial Head of Sales and Customer Services • DESIGNED, DEVELOPED AND PROMOTED START-UPS (IT services and products, financial services, e-commerce, consulting services for business, education)• Graduated from two universities with M.A. in INTERNATIONAL MANAGEMENT and PHD in Intercultural CHANGE MANAGEMENT (University of St. Gallen, Switzerland)• PROSCI Certification in Change Management • Certified SYSTEMIC COACH (life, business, teams, etc.) from the St.Galler Coaching Akademie Switzerland

Listed skills include Business Development, Market Research, Marketing Strategy, Change Management, and 23 others.

Current workplace

Anna Arefina, Ph.D (Hsg)'s current company

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Infosys
Infosys
Organisational Change Manager (Prosci® Certification)
bangalore, karnataka, india
Website
infosys.com
Employees
217514
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11 roles

Anna Arefina, Ph.D (Hsg) work experience

A career timeline built from the work history available for this profile.

Organisational Change Management Consultant - Building Digital Learning Organisation

Current
Infosys

Kloten, Zurich, Switzerland

Jan 2022 - Present

Deputy Ceo / Projekt Manager Business Optimisation

Ineichen Zürich

Zurich, Switzerland

  • Optimized business processes, international sales documentation, and controlling system (reporting, cash system, VAT administration)
  • Supervised project and interdisciplinary international project team on implementation and functional optimization of ERP and CRM systems
  • Developed employees’ functional roles and responsibilities (RACI model), coached employees
Apr 2021 - Sep 2021

Business Consultant

Ebp

Zurich, Switzerland

  • Collaboration on the following customer projects / industries:
  • Organisational restructuring and services optimisation / Medical diagnostics services
  • Optimization of Corporate Governance / Veterinary medicine and science
  • Organisational restructuring: stakeholder and risk analysis / Federal transport infrastructure
  • Business Continuity Management (BCM) / Cantonal administration
Jun 2020 - Dec 2020

International Business Development

Freelance

Switzerland

  • On behalf of client mandates, fostered international market expansion of diverse SMEs:
  • Analysed market potential and competitor environment
  • Developed and implemented distribution strategies for selected markets
  • Established strategic partnerships, validated sales and delivery contracts
Jan 2018 - Jun 2020

Country Manager Switzerland / Business Development

Satisco

Freienbach, Switzerland

  • Built up B2B customer base in Switzerland, developed strategic partnerships
  • Supervised customer projects (over 2 Mio. CHF), selected and provided IT experts, calculated project costs, negotiated and concluded commercial agreements
  • Competed in tenders, prepared technical and commercial proposals for RFPs
  • Developed an expert team (sourcing & hiring), managed the team of 5 experts
  • Monitored performance with P&L responsibility, reported on KPIs
May 2017 - Jan 2018

Organisational & Business Development Manager

Vvk Vorsorge Und Vermögenskonzepte

Teufen, Switzerland

  • Designed and implemented a business growth strategy
  • Launched, rolled out and promoted 3 innovative start-ups within the holding based on the in-depth market analysis and detected market potential
  • Conducted B2B acquisition seminars (80% success rate), briefed new partners, ensured their on-boarding (incl. compliance and due diligence) and further support as a Key Account Manager
  • Developed and deployed the process architecture of customer management in the CRM system
  • Ensured efficient collaboration of multiple stakeholders (banks, product and service providers, partners, customers) as a focal point of contact
Aug 2015 - May 2017

Administrative Lead

University Of St.Gallen

St. Gallen

  • Conceptually developed, rolled out and administrated interdisciplinary projects
  • Coordinated work processes, supervised and trained student employees
  • Developed and implemented the system of quality management
  • Planned and conducted annual marketing events (over 1200 participants)
  • Advised external and internal stakeholder groups as focal point of contact
Jul 2009 - Jul 2015

Commercial Head Of Customer Services (B2B)

Siegenia Gruppe

Moscow, Russian Federation

  • Supervised a dealer network of 25 large companies liaising between headquarters/production in Germany and Russian distributorship partners
  • Prepared and negotiated commercial agreements, concluded contracts
  • Managed the department of order & claim processing, orchestrated international export activities, ensured smooth good delivery, resolved customs affairs
  • Ensured cross-functional customer support (marketing, sales, technical support)
  • Monitored regional performance (100 Mio. CHF), reposted on KPIs
Oct 2006 - Nov 2008

Dealer Network Development - Intern (100%)

Mettler-Toledo International, Inc

Zurich Greifensee, Switzerland

  • Conducted market research on potential B2B partners (1500 companies, 9 countries)
  • Analysed results, suggested partner portfolio for the future dealer network (OHAUSE Europe)
  • Developed value propositions and marketing strategies
Mar 2006 - Aug 2006

Consultant - Intern (100%)

Capgemini Consulting

Berlin Area, Germany

  • Supported the business expansion into Russian market
  • Conceptualized and conducted the market study “Business Barometer”
  • Developed local partnerships, collaborated on client projects
Nov 2004 - Oct 2005

After Sales Controlling & Customer Support (B2B) - Intern (100%)

Daimlerchrysler

Moscow, Russian Federation

Administrated the order management system, handled backlogs

Mar 2003 - Mar 2004
Team & coworkers

Colleagues at Infosys

Other employees you can reach at infosys.com. View company contacts for 217514 employees →

UB Uday Bhaskar Uday Bhaskar Colleague at InfosysHyderabad, Telangana, India, India View → AB Arpit Bhardwaj Arpit Bhardwaj Colleague at InfosysNoida, Uttar Pradesh, India, India View → BC Biju Chandrangadan Biju Chandrangadan Colleague at InfosysSan Francisco Bay Area, United States View → SM Sinthiya Muruganatham Sinthiya Muruganatham Colleague at InfosysTiruchirappalli, Tamil Nadu, India, India View → SI Shafeeq Ibrahim Shafeeq Ibrahim Colleague at InfosysKerala, India, India View → VF Verina Fernandes Verina Fernandes Colleague at InfosysRaleigh-Durham-Chapel Hill Area, United States View → BS Battula Surekha Battula Surekha Colleague at InfosysVishakhapatnam, Andhra Pradesh, India, India View → VN Vivek Nanda Vivek Nanda Colleague at InfosysHyderabad, Telangana, India, India View → AN Amrit Nath Amrit Nath Colleague at InfosysPatna, Bihar, India, India View → RB Rahul Biyani Rahul Biyani Colleague at InfosysBengaluru, Karnataka, India, India View →
4 education records

Anna Arefina, Ph.D (Hsg) education

Doctor Of Philosophy - Phd, Change Management

University Of St.Gallen

IMPLEMENTATION OF CHANGE INITIATIVES OF MULTINATIONAL CORPORATIONS IN THEIR OVERSEAS SUBSIDIARIES Identification of critical areas and.

Bussiness Studies / Mapow Scholarship

University Of St.Gallen

Holder of the MAPOW scholarship (Management-Education-Project-East-West): study & internship program for East European students in.

Master'S Degree, International Management

Russian State University For The Humanities
FAQ

Frequently asked questions about Anna Arefina, Ph.D (Hsg)

Quick answers generated from the profile data available on this page.

What company does Anna Arefina, Ph.D (Hsg) work for?

Anna Arefina, Ph.D (Hsg) works for Infosys.

What is Anna Arefina, Ph.D (Hsg)'s role at Infosys?

Anna Arefina, Ph.D (Hsg) is listed as Organisational Change Manager (Prosci® Certification) at Infosys.

Where is Anna Arefina, Ph.D (Hsg) based?

Anna Arefina, Ph.D (Hsg) is based in Zürich Metropolitan Area, Switzerland, Switzerland while working with Infosys.

What companies has Anna Arefina, Ph.D (Hsg) worked for?

Anna Arefina, Ph.D (Hsg) has worked for Infosys, Ineichen Zürich, Ebp, Freelance, and Satisco.

Who are Anna Arefina, Ph.D (Hsg)'s colleagues at Infosys?

Anna Arefina, Ph.D (Hsg)'s colleagues at Infosys include Uday Bhaskar, Arpit Bhardwaj, Biju Chandrangadan, Sinthiya Muruganatham, and Shafeeq Ibrahim.

How can I contact Anna Arefina, Ph.D (Hsg)?

You can use AeroLeads to view verified contact signals for Anna Arefina, Ph.D (Hsg) at Infosys, including work email, phone, and LinkedIn data when available.

What schools did Anna Arefina, Ph.D (Hsg) attend?

Anna Arefina, Ph.D (Hsg) holds Doctor Of Philosophy - Phd, Change Management from University Of St.Gallen.

What skills is Anna Arefina, Ph.D (Hsg) known for?

Anna Arefina, Ph.D (Hsg) is listed with skills including Business Development, Market Research, Marketing Strategy, Change Management, International Business, Project Management, Customer Service, and International Sales.

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