Anna Baranova Email & Phone Number

Moscow, Moscow City, Russia

- Managing the daily relationship with partners, including and not limited to commercial terms, bidding strategies and technical implementations;- Establishment and pro-actively maintain a strong professional relationship with key decision makers and influencer's;- Managing search process for new business opportunities;- Coordinated project back-office tasks (finance, lawyer, IT and marketing departments).- Building and maintained partnerships, worked daily with partners on all current issues.

Moscow, Moscow City, Russia

- Worked closely with clients to ensure the MSP (Managed Service Provider) was operating efficiently and with regard to client feedback / requirements. - Prepared and conducting workshops about MSP (Managed Service Provider) Service.- Upgraded corporate Intranet (developed and added new pages on Wordpress).- Organization and coordination of work with a new IT-supplier.

Moscow, Moscow City, Russia

- Led multiple client projects. 8% margin growth. Сlient survey showed a total satisfaction rating of 100%. Absence of 30 day past-due payments and more.- Led project on internal audit of documents (98% restoration).- Led Freelance Automation Project.- Participated in the development of internal procedures and policies. - Mentored new employees. Became an expert of Hays Business Development School.- Recorded a podcast about MSP Service

Moscow, Moscow City, Russia

- Participated in the launch of a new business service (Managed Service Provider) and its further development (managed 400+ clients requests). 79% margin growth.- The best HTS employee of the month. Promoted to Senior Project Manager.- Client survey showed a total satisfaction rating of 99%.- Absence of 60 day past-due payments and more.- Coordinated project back-office tasks (finance, lawyer and operations departments).- Built and maintained partnerships, worked daily with clients on all current issues.- Coordinated payments for contracts.- Controlled debtors.

Moscow, Moscow City, Russia

- Assisted to Sales, KAM and Marketing departments.- Provided support for tender team.- Prepared internal presentations in Russian and English.- Organized company participation in charity projects.- Promoted to Project Manager.

Moscow, Moscow City, Russia

- Temporary projects as office manager, secretary, administrator in Whirlpool, Lupin, Service Telekcom, Nordgold.Achievements: official acknowledgement from Kelly Services for the newcomers (temporary workers) mentoring; job offers from Whirlpool and Nordgold