• Provided intake and service coordination to families with children and youth with developmental disabilities.• Conducted comprehensive intake interviews with clients, caregivers, service providers, and staff, ensuring a client-centered approach to service delivery.• Made referrals to other community agencies and services as required, demonstrating a proactive approach to meeting the diverse needs of clients.• Prepared and maintained intake documentation and entered data into the Centre's Management Information System (MIS), ensuring accurate record-keeping and compliance with organizational protocols.• Processed and created Business-to-Business (B2B) quotes for the Services for Partners and Organizations team, facilitating partnerships with external agencies and organizations.• Ensured payment processing for transition team contracts, maintaining financial accountability and transparency in B2B transactions.• Provided wellness services such as parent education and yoga sessions to support families in coping with the challenges of caring for children with developmental disabilities.• Provided training to fellow staff members regarding transitioning to a Customer Relationship Management (CRM) system.• Incorporated information from and provided information to the interdisciplinary team and other sources, both internal and external, in the preparation of service plans, fostering a collaborative approach to service delivery.• Provided information to clients, caregivers, service providers, and staff on the availability and appropriateness of community services and funding support, facilitating informed decision-making and access to resources.• Participated in service coordination group meetings, chaired case conferences, and engaged in community outreach to develop a collaborative approach to service delivery.• Developed positive relationships with community groups, partner agencies, and resources in the larger community.

• Acted as the primary contact for families of children and youth with Autism Spectrum Disorder (ASD) entering the Ontario Autism Program (OAP) in the Greater Toronto Area region, providing personalized support and guidance throughout the intake process.• Responded to incoming calls from families of children with ASD for Toronto Autism Services, addressing inquiries and providing assistance as needed to facilitate access to services.• Collected intake and referral data, actively participating in the analysis of data and compiling reports to inform program evaluation and improvement efforts.• Prepared and maintained intake documentation, ensuring accuracy and completeness, and updated the Toronto Autism Services waitlist to reflect current status and priority needs.• Facilitated parent education group curriculum, monitoring progress and adjusting services accordingly based on individual and group needs.• Developed comprehensive service plans with clients and families, identifying all required services and priority goals to support optimal outcomes.• Made referrals to appropriate agency services, ensuring families received access to comprehensive support networks and resources.• Ensured adequate communication among service providers and medical professionals, facilitating seamless coordination of care and timely access to resources for families navigating the OAP.

• Working directly with children, adolescent and adults diagnosed with Autism in a group setting• Coordinating group activities, community outings and facilitating debriefing group session• Implementing Applied Behavior Analysis (ABA) techniques such as choice board and First/Then• Building relationships with parents, respite facilitator and clinical supervisor• Completing reports and processing information into Children and Youth Services Information System (CYSIS)

Working one to one with young children diagnosed with Autism in a home or school/daycare setting, teaching IBI/ABA strategies directed by the senior therapist.

• Worked directly with children diagnosed with Autism in a Intensive Behavior Intervention(IBI) setting• Implemented Applied Behavior Analysis(ABA)principles • Created materials for Assessment of Basic Language and Learning Skills (ABLLS), new and on going materials using Boardmaker and Microsoft Word• Participated in back prompting during circle time and teacher time• Attended supervision team meetings• Recorded 1:1 program data, graphing daily data and Antecedent condition, behavior and consequence (A-B-C)