Operations of online store- Head of online store- Considerable understanding of Wordpress platform- Image generation, editing and uploading- Product uploading/updating inc inventory, SKU, catagorisation etc- Both undertook and oversaw order fulfillment from purchase to postHead of Social Media- Operation of all social media platforms for the business (facebook, instagram, tiktok)- Generation of all online assests from photography to video- Experienced with Facebook Commerce Manager & Creator StudioTrend Forecasting- Trend research into colour, textiles, fashion, etc- Working intimately with company head to select upcoming ranges based off independent research- Development of moodboards

- excellent customer service, in person, over the phone and online through facetime and wattsapp- Application of in-depth knowledge of fabric and garment construction to aid customer queries- Visual merchandising in counter display, windows and mannequin dressing- Cash handling and till operation- Solo operation of Port Melbourne branch from opening to close covering entirety of store duties & cashing up.- Stock check and reorder

- Provides excellent customer service in person and over the phone- Strong knowledge of vintage goods, specialising in fashion- Assisting in live weekly auctions - Descriptive writing for digital and physical catalogue for each weekly auction- Cataloguing and organisation of stock in preparation for weekly customer viewing- Photography of goods- Image and content uploads for company's website and social media platforms- Money handling and till operation

- Provides excellent customer service over the phone- Managing subscriber accounts- Handling transactions and subscriptions- Problem solving customer issues and providing up to date information and support- Attended and assisted seminar as customer meet and greet