Annabella Foo Winnie Email & Phone Number

Singapore, Singapore

- Direct a major government project, managing and supervising operations single-handedly for more than 50 employees while maintaining seamless communication with stakeholders and ensuring 95% on-time delivery.- Successfully source, screen, and interview over 300 candidates, achieving a 80% success rate in fulfilling client requirements and building a.

Singapore

- Safeguard passenger safety and security by implementing with updated protocols, reducing incidents by 15%.- Improved onboard issue resolution by 20% through proactive observation.- Excelled in teamwork and was recognized through the "Best Trainee" awards for outstanding performance.- Preserved 4.8/5 passenger satisfaction with exceptional service..

Singapore

- Supervised bank reconciliations, AR/AP tracking, and financial documentation using Xero and Google Sheets, resulting in a 25% reduction in reconciliation errors.- Liaised with finance clients, processed loan applications, and facilitated vehicle sales & purchase agreements, contributing to a 15% increase in client satisfaction.- Managed 50 weekly.

Singapore

- Handled 50 weekly petty cash claims with 100% accuracy for local and international employees- Recorded 200 monthly invoices into FACT system with 98% accuracy.- Achieved 20% reduction in reconciliation discrepancies through daily reconciliation.- Sustained 90% satisfaction rate among local & international stakeholders through effective communication.

Singapore, Singapore

- Managed refunds for overcharged motorists, ensuring a 95% resolution rate within 48 hours of receipt of complaint.- Compiled Statements of Accounts for HDB car park collections, maintaining 100% accuracy in financial reporting.- Reduced processing time for HDB claims by 20% by preparing monthly refund listing- Handled 30 weekly staff petty cash claims.

Singapore

- Handled 100 daily orders with 99% accuracy.- Achieved a 20% warehouse efficiency increase with 30-second item retrieval time.- Maintained 98% order fulfillment accuracy through quality inspections.- Ensured real-time inventory accuracy.- Preserved a 100% safety record while dispatching items to delivery trucks.

Singapore, Singapore

- Executed daily finance operations, including AR/AP tasks, timely payments, and invoice processing, averaging 300 transactions per month with 100% accuracy.- Improved financial visibility by 10% through precise monthly reports for management.- Reduced late submission penalties by 20% through efficient GST submissions- Assisted in resolving tax and audit.

Singapore

- Achieved 95% first-call resolution rate by addressing inquiries promptly via phone and email.- Increased satisfaction by 15% with personalized, efficient, and professional service.- Exceed customer expectations and go the extra mile with an average of 1 compliment for every 50 inquiries.- Handled 90% accuracy in resolving queries.- Ensured timely.

Singapore, Singapore

- Achieved 20% higher stakeholder satisfaction through effective communication.- Verified, sorted, and filed documents accurately, including staff claims with 100% accuracy.- Assisted in filing, data entry, and maintaining accurate cash flow records, improving data integrity by 30%.- Reduced billing errors by 25% through accurate creation and preparation.

Singapore

- Providing excellent customer experience- Greeting customers, helping guests on the sales floor, informing customers of sales or specials, and ringing up purchases- Stocking, cashiering, and administrative duties- Maintaining the store’s excellent presentation and reputation- Assist with daily store operations including sales & merchandising display.

Singapore

- Handling daily large amounts of redemptions & cash- Ensure accurate transaction & amount when handling cashiering duties- Handling lost and found cases, feedback cases and keying into the CRM System- Creating and renewing memberships- Upselling and informing guest on promotion- Giving clear directions and answers to guests’ enquiries

Singapore

- Serving customers with great customer relations skill- Ensure accurate transactions & amount when handling cashiering duties- Keeping the place clean & tidy, maintaining the store’s excellent presentation and reputation- Food Handling- Barista Duties (Preparing of drinks when requested)- Upselling and informing customers on ongoing/upcoming promotions

Singapore

- Serving customers with great customer relations skill- Ensure accurate transactions & amount when handling cashiering duties- Keeping the place clean & tidy, maintaining the store’s excellent presentation and reputation- Food Handling- Barista Duties (Preparing of drinks when requested)- Upselling and informing customers on ongoing/upcoming promotions

Accounting, Higher Nitec

Finance Services, Nitec