As the Law for Change Fund Manager, I am the first point of contact for all funding applicants.-Evaluate and process all funding applications in accordance with a strict criterion-Manage a portfolio of 60+ cases concurrently from start to finish-Liaise with lawyers, accountants and media personnel-Communicate regularly with a panel of 90 pro-bono lawyers to maintain strong relations-Keep up-to-date knowledge of relevant public law developments-Co-ordinate funding decisions with founders and applicants-Manage all administrative work and update case files accordingly -File confidential paperwork-Prepare case bundles

-Delivered front of house duties with a warm and professional manner- Scheduled appointments over the phone, in person and online- Managed stylist's schedules to maximise availability- Catalogued confidential documents- Monitored stock levels, placing orders accordingly- Created digital promotional campaigns- Collaborated with owner to innovate new sale strategies during the pandemic- Developed excellent customer service skills, essential to the success of a small business