Annabelle Thomas Email & Phone Number

Vancouver, Bc, Ca

Eastern Canada, Canada

Toronto, Ontario, Canada

Guelph, Ontario, Canada

Primarily worked as the primary point of contact who built long-term trusting relationships with customers, I positioned myself as a trusted advisor to key accounts and customers. Worked with a solution-based mindset, using clear communication, problem-solving, and planning to ensure projects were completed within timelines. Internally I balanced my B2B sales responsibilities with forecasting and developing KPI's, tracking KPI's success, and providing regular updates through sales reports to… Show more Primarily worked as the primary point of contact who built long-term trusting relationships with customers, I positioned myself as a trusted advisor to key accounts and customers. Worked with a solution-based mindset, using clear communication, problem-solving, and planning to ensure projects were completed within timelines. Internally I balanced my B2B sales responsibilities with forecasting and developing KPI's, tracking KPI's success, and providing regular updates through sales reports to the manager. I was committed to learning and ensuring my customers received up-to-date knowledge of products and industry changes. Hence, I invested time in monitoring and analyzing customers' usage of our products, expanding my knowledge at every opportunity, developing sales plans, and creating promotions that maximize profit margins and increase sales volume.Extra responsibilities and projects were taken on to help build the business: recruitment and interviewing; onboarding new teammates; reviewing pricing structures to ensure optimum customer value; leading the location’s new ERP implementation; procurement of specific vendors to increase profit margins and provide a rounded customer selection; Leadership development, continuing my learning and working with newer teammates on reaching their full potential in the role. Show less

Guelph, Ontario

Exceeded clients' expectations by offering exceptional customer service in every interaction. Projects ranged from small-scale renovations to luxury home renovations, to large commercial builds, and each interaction was treated with the same care and attention to detail. I balanced the relationships from vendor level to B2B2C end users to ensure projects were completed within timelines, I succeeded in this by regularly navigating supply chain disruptions, budgets, design requirements, and… Show more Exceeded clients' expectations by offering exceptional customer service in every interaction. Projects ranged from small-scale renovations to luxury home renovations, to large commercial builds, and each interaction was treated with the same care and attention to detail. I balanced the relationships from vendor level to B2B2C end users to ensure projects were completed within timelines, I succeeded in this by regularly navigating supply chain disruptions, budgets, design requirements, and vendor implemented sales targets.Repeat business was a priority so clear communication, follow up, continued support, and exceptional customer service was essential.Additional responsibilities included:Onboarding new teammates, co-developing business plans with showroom lead. Show less

Kildare, County Kildare, Ireland

As the yard manager of the IEAC I was responsible for the day-to-day running of the yard and its facilities. Each client and their horses were treated as individuals, with each treatment program being tailored to their needs, with budget, desires, and availability being taken into account.I maintained and built relationships with trainers to ensure repeat business and prospected new clients at every opportunity, successfully securing 100% growth within the first two months.

Sheffield, United Kingdom

A senior yard technician is responsible for the day-to-day running of the yard by communicating effectively with all team members to ensure the safe and timely execution of duties. They assist in the maintenance of relevant records to facilitate the appropriate level of care for the horses in terms of feeding, grooming, cleaning, and exercising. They liaise with the owner to build on any possible business opportunities identified internally or externally to enhance partnership working. As a… Show more A senior yard technician is responsible for the day-to-day running of the yard by communicating effectively with all team members to ensure the safe and timely execution of duties. They assist in the maintenance of relevant records to facilitate the appropriate level of care for the horses in terms of feeding, grooming, cleaning, and exercising. They liaise with the owner to build on any possible business opportunities identified internally or externally to enhance partnership working. As a senior yard technician, I was also responsible for, supporting and tutoring adults with disabilities as part of their equine modules; supervising junior technicians; coordinating schedules for clients and technicians. Show less

Ontario, Canada And Nottingham, Uk

Nottingham, United Kingdom

Bachelor Of Science (Bsc), Equestrian/Equine Studies, First Class With Honours

Activities and Societies: NTU Equestrian Society, Horse Riding Completed BSc. (Hons.) Equestrian Psychology and Sports Science degree.

Bachelor Of Science (Bsc), Animal Sciences

Activities and Societies: Link Program: International student exchange. Second year of university was spent studying at the University.