- Work in collaboration with the Maintenance Training Organization (Part 147) to ensure regulatory compliance (conduct audits, assist with Corrective Action, lead monthly meetings between the MTO and QACM department, assist with Client & Regulatory Audits [EASA, CASA, CAAS, DGCA])- Maintain audit checklists for Part-147 regulation- Travel to other training centers to conduct internal auditsProjects: Centrik - Participated in daily Admin meetings to resolve administrative tasks (document control, employee andclient accesses)- Developed procedures and flow charts for Document Control and Compliance Monitoring processes- Completed French Translations for Centrik Workday Training, deployed to employees

• Product and Manufacturing Plant Transfer• Audit Management Process SharePoint Project• Corporate Quality Management System (QMS) Alignment Project• Plant Audit Management• Collaborated cross-functionally to implement the ISCC PLUS standard at the Montreal site. Achieved certification in 4 months.• Supported one employee at the Mexico manufacturing site regarding global compliance activities and external audit results

• Prepared the facility for external QMS audits and customer audits. Drove results with nearly 0 findings/95% and above on 5-6 audits per year• Drove ISO 9001:2015 QMS activities (Corrective Actions, Calibration, Control of Documents, Risk Assessments, Internal Audits, Management Reviews, Training, and wrote controlled procedures)• Cross functionally developed and implemented a web-based training application, that identifies and tracks training needs of personnel in the facility• Interviewed and managed 1-2 interns in university co-operative programs per semester• Developed and implemented a SharePoint site for Compliance related activities to facilitate data sharing and tracking of actions• Prepared and managed the Compliance department budget for 2019/2020• Lead external customer audit preparation for another Mattel O&O site in the USA. Allowed the site to pass the audit and continue their partnership with customer. Prepared implementation plan, followed up weekly with the team, provided status reports to upper management

Supported a supplier certification project with both the quality and purchasing teams at MEGA. Roles and responsibilities include: understanding quality procedures of MEGA/Mattel, building and updating database of suppliers, assisting in preparing for audits, reporting to MEGA’s Senior Quality Manager and upper management at Mattel.

Responsible for purchasing colorants for MEGA. Main projects included developing colors with suppliers, maintaining color consistency when changing materials in production, and pushing for color consistency between MEGA and different plants.

Identified integrity gaps within Bombardier’s documentation system. Gathered and organized data for each function using Excel. Conducted meetings with function Champions to resolve the gaps, in order to maintain a robust system. Skills developed: working autonomously, teamwork, problem solving, critical thinking, public speaking, quick learner, adapting to new environment

Put the customer first by approaching, engaging and outfitting the customer autonomously or with the help of colleagues. Multi-tasked in the workplace; provided customer service on the sales floor, in the fitting room and at the cash register all throughout the same shift.Skills Developed: customer service, multitasking, communication, teamwork, leadership