Currently a Mentee of the UNESCO Women@Dior Programme. I have a Dior executive mentoring me both professionally and personally to maximise my potential and get the best out of my career. With the joint support of Dior and UNESCO I will be launching my own philanthropic initiative to further education around Menopause/Menstruation within the professional sphere to empower female professionals worldwide.

Dynamic intern at Hermès Suisse, focusing on client experiences and problem-solving.Played a key role in fostering strong client relationships and ensuring seamless operations.Managed event guest lists for Dîner du Thème Geneva and PaperFantasia in Crans-Montana. Lead the welcoming host team on the ground for VIP client events.Used Microsoft Dynamics for CRM to manage and improve the quality of the client database.Active contribution to different reportings and analysis in Customer Relationship Management, and updating follow-up table of client feedback. Information sharing with the Client Relations Centre.Contribution to different Client Experience projects and clienteling initiatives. Support of Operations Director, planning orders and organisation of inventory and stock, supporting stores. Oversaw all employee uniform management across Switzerland and Poland.

Leader of a team of ten executives for the Glion Wine Committee. Completely structured the way the Committee is run. Delegating tasks to the marketing, finance and events teams respectively. Responsibilities include: hosting and organising tastings and events to encourage other students toengage with the wine universe. Developed key competencies in coordination andorganisation, and reporting to the Student Affairs team to monitor and ensure the beststudent experiences and events.

Movement between the marketing and editing departments allowed me to widen my skillset whilst interacting fluently and confidently in Italian. I focused on the importance ofsocial media and used it to build up a broad client base. Strengthened communicationcapabilities and learnt how essential collaborative teamwork is.

- Support of the overall logistics of furnishing and decorating apartments- Receiving deliveries and management of the inventory and corresponding budgets- Unpacking, and arranging entire delivery and assembly of certain articles- Installation of Internet and television services with different providers- Assistance with the development of the website: creation of 360° virtual tours of the apartments, online inventories, and 2D & 3D floor plans- Communication and liaison with the Design and Cleaning teams- Office administration

Handled money/cash till and was responsible for the presentation of stock, as well astaking inventory and processing refunds or complaints. Used ‘Shopify’ software anddeveloped my active listening and patience skills. Focus on customer service.