• Responsible for all operational duties, including scheduling, creating weekly sales recap, and facilitating bi-annual inventory. This work includes determining in-store, best-practices and communicating policies to employees.• Utilizes detailed knowledge of store inventory, pricing, customer patterns, and fashion trends to develop and maintain merchandising floor plan procedures.• Works with sales associates to ensure achievement of all sales goals and key performance indicators.• Responsible for all of the store staff, including hiring and monitoring development of employee skills to assist in staff development.• Increased KPIs since becoming store manager : conversion +16%, UPT +8%• Became #1 store in the country for target and budget results 2016 YTD.

• Train, motivate, coach, inspire and direct the team to collectively achieve our sales goals• Partner with Store Manager in performance appraisals and setting goals, with timely follow-up, in order to ensure employee development• Ensure implementation of all store operations policies and procedures.• Ensure all visual merchandising guidelines are implemented and followed at all times.

• Managed and maintained store operational functions; responsible for supervising a staff of approximately 25.• Worked as lead manager in conducting yearly store inventory; developed and maintained organizational filing systems for sales records.• Built positive working relationships with the store management team to clarify priorities and share business insights and best practices. Work included training and motivating sales team to maximize individual performance through the use of consistent coaching and feedback.• Maintained the store’s relationship with the Washington, DC community; responsibilities included planning store events and managing the store’s Instagram account.

Member of the Management Team responsible for this Retail Fashion Boutique involved in all aspects of store operations.• Charter member of the management team that opened this new Scotch & Soda location in Georgetown• Successfully completed extensive training in Amsterdam on fashion, customer service, and visual merchandising• Manage all types of store operations including scheduling, POS system, cash flow, and inventory control• Train, motivate, coach, inspire and direct the team to collectively achieve our sales goals• Perfect execution of visual merchandising – change the floor, develop and update outfits and visual presentations on an ongoing basis, teach the team about visuals, and serve as the liaison with the corporate Visual Merchandising Management staff• Provide recommendations for seasonal product buys to the National Retail Manager based on what is selling and provide input in regard to what would be well received by our customers• Provide headquarters staff with Weekly Sales Summary Reports and perform a wide variety of administrative functions such as hiring and human resource management, shipping and receiving, and more• Facilitate Morning Sessions – create games and various training activities to teach Stylists about the history of fashion and fabric, history of Scotch & Soda, current fashion trends, customer service, visuals, denims, fit of clothing, and styling

Buying and Product Development-Participated in all aspects of product sourcing and development for all channels of the business during this seven month contract position.• Assisted in developing the Spring 2011 Retail Catalog and the Fall 2012 Retail Catalog• Helped with the implementation of forecasting upcoming seasons merchandise trends• Responsible for determining sales volumes for each location• Participated in product selection and responsible for researching current trends that would satisfy our customers' expectations• Responsible for providing interns with assignments and direction• Reviewed sales and inventory levels• Served as a liaison between store/customer service staff and vendors for all product related issues• Managed sales associates progress and sales results on a weekly basis• Handled phone and email contact with vendors• Managed sample shipment logistics, product inquires and damage claims• Tracked PO's and provided necessary follow-up assistance for orders and development projects• Assembled Press Kits and worked on the Spring 2011 Press Preview

Guggenheim Museum, New York, NY – Retail Business Intern Feb 2010 – May 2010Involved all aspects of the Retail business operations at the Guggenheim Museum and required close coordination with the Retail Business Manager and buying staff.• Created and maintained an archive of approved images and text for the Web Store • Composed rolling web promotion calendar and corresponding weekly web promotional call-outs• Tracked and evaluated press-hits for products • Completed weekly financial and sales reports

Elie Tahari, New York, NY – Production and Sourcing Intern Feb 2010 – May 2010Worked closely with the Vice President of Men’s Production and Sourcing in all aspects of the Men’s Production business for this privately held global lifestyle brand with a presence in more than forty countries.• Maintained trims, fabric archives, and women’s closet• Constructed tech packs including, spec sheets, cost sheets, and images• Assisted in Market Week: dressed models, prepared showroom displays • Assisted with Sample Sales: worked with customers and maintained the selling floor

• Helped design and create display exhibitions and contributed to organizing and conducting a gallery opening• Worked on signing up new members and selling works of art

New York Fashion Week – Designers: Luca Luca, Marc Bauer, Tracy Reese 2007 – 2010• Assisted with pre-event set up and escorted audience members to their seats