Anna Bondi Email & Phone Number

Malvern, Pa

Responsible for executing processes related to Accounts Receivable (AR), including Invoicing, Exceptions (Deviations, Deductions, Returns, Chargebacks, Rebates, etc.), Credit & Collections and Cash Application, as well as meeting specific service level standards as directed by their Manager. Ability to identify and resolve complex problems choosing from multiple options; applies thorough knowledge and skills to identify opportunities for process improvement; and collaborates within the SSC team and with those from other departments and external vendors/suppliers.

(Cephalon Was Acquired By Teva)

Supervised activities of assigned staff in the areas of debit memo resolution and related functions. Managed assigned A/R portfolio to maintain current aging percentage at acceptable levels. Served as liaison between A/R and other departments within the organization.Highlighted Accomplishments:• Partnered with staff to lower past due balances and generate positive cash flow for the company.• Identified internal and external issues within assigned area and facilitated problem resolution process.• Ensured all SOX guidelines are being adhered to within assigned area.

Assessed credit risk and recommend credit availability via financial statement analysis through the use of adopted scoring models. Provided enhanced analyses including trend, DuPont ratio and distress analyses. Handled Accounts Receivable management, including all supervision of client A/R balances/overall collections management processes performed by Cephalon’s designated 3PL. Applied cash for POI (Pharmaceutical Operations International) and handled the electronic retention of credit and A/R files. Performed daily review, audit and final approval of all refund check request for returns for indirect customers through external provider’s web-based application.Provided timely credit reports / analysis to management as required, including Weekly /monthly balancing of A/R aging summaries for Cephalon, Inc. and Anesta, AG. Supported projects / Ad-hoc initiatives.Highlighted Accomplishments:• Partnered with internal and external resources to leverage SAP functionality, most notably the successful implementation of auto-cash functionality. This eliminated 90% of the daily manual cash postings, allowing for more dedication of deduction resolution and accounts receivable management. The benefits of value added collection activities versus manual processes assisted in the achievement of key performance indicators. • Partnered with wholesale trading partners to mitigate the process for the automated electronic issuance of invoices and credit memos. Leveraged technology to streamline activities in the order to cash cycle.• Partnered with clients and service providers to gather financial statement, bureau and banking information, mitigating exposure to bad debt /default while concurrently ensuring that customer’s purchasing requirements were accommodated. Helped develop a financial tool supporting Global Procurement’s review of new and existing vendors and suppliers. • Served as technical expert for all A/R and credit applications.

Managed assigned accounts receivable portfolio to $60-80MM. Researched and resolved deduction issues through the use of deduction management, communication and negotiation skills. Utilized collection agency as needed; carried out special projects assigned by Credit Manager. Reviewed and analyzed new customer credit applications. Reviewed all customer statements, invoices and dunning letters prior to release.Highlighted Accomplishments:• Established and maintained good communication with customer Accounts Payable department; monitored collection of past-due accounts – review customer orders referred to the Credit Department.• Performed detailed credit analysis to access risk and credit worthiness of all customers. Recommended appropriate credit limits. Identified and reported on potential high-risk situations.

• Posted unapplied cash deposits from lockbox. Corrected errors, prepared deposits and generated refund checks as necessary. Maintained monthly balancing of A/R of $4MM clearing account in the general ledger.• Engaged in daily collection activities with customer Accounts Payable department to resolve unpaid past-due invoices, invalid debit/credit memos and unearned discounts. Established and maintained excellent working relationship with customer through utilization of negotiation skills and developed rapport with plant personnel, sales representatives and account managers. Utilized collection agency as needed to collect debt.PRIOR TO 1990:Customer Billing Specialist• Prepared customer invoices, issued adjustments, reported on sales and assisted with reconciliation of A/R and G/L accounts. Provided back to A/P as needed.

Bachelor Of Science (Bs), Business Management

Associate'S Degree, Business Management