Consultant
CurrentAnalyzed big data sets to extract insights and trends in chatbot responses to questions related to Wealth Management, Retirement, Estate Planning, and Etrade domains.Conducted performance evaluations of OpenAI answers to enhance the accuracy and effectiveness of intelligent assistants.Generated training data for intelligent assistants, ensuring high-quality and relevant informationCreated engaging and informative content for intelligent assistants to provide valuable responses and support to users.Evaluated the performance of AI algorithms, identified areas for improvement, and implemented necessary adjustments.Conducted user input annotation to train algorithms and improve the understanding of user queries.Provided training and guidance to new team members, facilitating their onboarding and knowledge acquisition.Assisted Financial Advisors (FAs) and Customer Service Associates (CSAs) by creating and analyzing content to support client interactions.Successfully planned and managed projects, ensuring timely completion and adherence to quality standards.