Anna Bouzeliffa Email & Phone Number

Marbella, Al, Es

Lead end-to-end sales processes, from lead identification and qualification to deal closure and cultivating enduring client relationships.- Execute strategic prospecting initiatives, including cold calling, email outreach, and leveraging LinkedIn Sales Navigator for targeted lead sourcing.- Design customized Mutual Action Plans and bespoke demo environments to effectively demonstrate the unique value and potential of our offerings.- Nurture and strengthen relationships with clients and stakeholders across France and French-speaking territories, contributing to significant revenue growth and high levels of customer loyalty.- Collaborate closely with internal teams to refine product features and integrate client feedback, consistently surpassing expectations and maintaining a competitive edge.- Actively support Publitas' mission to connect brands and retailers with browsing shoppers through innovative online catalog publishing, enhancing the customer journey and driving engagement.- Embrace a culture centered around Customer Success, consistently delivering high-quality service and ensuring a positive experience for every client.

Facilitate seamless global talent acquisition and ensure compliance with legal standards, providing HR teams with surprise-free solutions and peace of mind.- Strategically qualified and nurtured both inbound and outbound sales leads, leveraging advanced CRM tools for data analysis and lead scoring.- Collaborated closely with the Account Executive team to design targeted, industry-specific outbound campaigns and optimize approaches for new leads.- Proactively scheduled personalized product demonstrations between Account Executives and potential customers, streamlining the sales process.- Conducted a high volume of targeted outreach calls to engage decision-makers, fostering meaningful connections and generating interest in our solutions.- Managed and optimized the Account Executive pipeline, ensuring a consistent flow of high-quality leads and seamless handoffs for successful conversions.- Conducted research on potential clients and industry trends to identify new opportunities and tailor outreach strategies.- Provided actionable feedback to the marketing team on lead quality and campaign effectiveness for continuous improvement.- Maintained accurate records and reporting of sales activities, lead interactions, and pipeline progress to support strategic decision-making

New Jersey, United States

- Leveraged data analytics through Airdna to conduct in-depth market research for identifying profitable Airbnb opportunities.- Implemented targeted outreach campaigns via cold calling and email marketing to secure rental properties for expansion.- Utilized digital calendar tools to efficiently manage and synchronize two Airbnb listings daily.- Developed and structured comprehensive guidebooks for enhanced guest experience and property navigation.- Maintained real-time communication with guests through chat platforms to ensure a seamless stay.- Automated the review process by crafting guest feedback summaries post-stay.- Managed inbound and outbound emails using email automation software.- Created, edited, and published multimedia content on Instagram to increase brand visibility and engagement.- Optimized Airbnb listing photos using Adobe Lightroom for enhanced visual appeal and higher booking rates.

Remote

Provided expert support through live chat for a portfolio of 3 mobile games and 2 computer games, ensuring a top-notch user experience and customer satisfaction.- Delivered weekly performance reports on Slack to track and maintain key KPIs, aiming to optimize service quality and efficiency.- Leveraged project management tools like Asana and communication platforms such as Discord to coordinate tasks and facilitate seamless collaboration.- Managed and responded to user reviews on the Apple Store and Google Play Store for 2 mobile games, addressing feedback with empathy and professionalism.- Led the translation of 3 mobile games from English to French, ensuring accuracy and cultural relevance for French-speaking audiences.- Conducted thorough quality assurance of translated content to maintain consistency and alignment with brand voice and tone.- Utilized bilingual language skills to bridge communication gaps and provide clear, accurate responses to customer inquiries.- Proactively identified and resolved potential issues in translated content, contributing to a smooth, user-friendly gaming experience.

Lisbon, Portugal

- Conducted an average of 80 inbound calls daily, offering tailored trip planning and itinerary suggestions while skillfully upselling premium options for enhanced travel experiences.- Promptly addressed inbound calls, effectively resolving customer issues and providing solutions with professionalism and empathy.- Managed and responded to customer inquiries on social media platforms like Facebook and Twitter, delivering timely and personalized assistance to maintain high levels of satisfaction.- Leveraged deep product knowledge and industry insights to recommend bespoke travel packages that align with customers' preferences and budgets.- Utilized CRM systems to track customer interactions and maintain comprehensive records, ensuring a seamless and consistent experience.- Stayed informed about current travel trends and industry changes, using this knowledge to offer innovative and engaging travel recommendations

Marseille, Provence-Alpes-Côte D'Azur, France

- Engaged with customers to understand their preferences and purchasing needs, offering personalized recommendations from the diverse range of luxury skincare and beauty products.- Proactively suggested complementary products and cost-effective alternatives to elevate service quality and increase customer satisfaction.- Created visually appealing and organized store displays, showcasing product lines and seasonal offerings to captivate shoppers and drive sales.- Consistently exceeded sales targets and excelled in daily sales challenges, demonstrating a strong understanding of customer desires and market trends.- Built long-lasting customer relationships through attentive service, product knowledge, and a warm, approachable demeanor.- Utilized upselling techniques and promotions to maximize sales opportunities and enhance the overall shopping experience.

Molde, Møre Og Romsdal, Norway

Led dynamic tours across Norway, sharing engaging insights into local culture, history, and landmarks with diverse groups of 20 to 40 people.- Delivered captivating presentations on Norwegian heritage and traditions, tailoring information to suit multicultural audiences for an inclusive and enriching experience.- Orchestrated seamless coordination with bus drivers, ensuring efficient transportation logistics and timely arrivals at key attractions.- Collaborated with restaurants to arrange meals and provide guests with authentic Norwegian culinary experiences.- Handled unexpected challenges with poise, quickly resolving issues to maintain a smooth and enjoyable tour for all participants.- Fostered a welcoming and friendly environment, encouraging open dialogue and questions to enhance the overall experience.- Maintained high levels of safety and security throughout the tour, adhering to established protocols and guidelines.

Provence-Alpes-Côte D'Azur, France

Executed targeted outreach campaigns to US travel agencies through strategic email marketing and phone calls.- Promoted the company's comprehensive services and forged lasting professional relationships, resulting in successful client meetings and contract signings.- Sustained a vibrant online presence by curating and publishing four Instagram posts per week, capturing the brand's essence and engaging with the audience.- Managed and optimized Facebook ad campaigns, increasing visibility and driving interest in the company's offerings to a wider audience.- Designed and scheduled compelling weekly newsletters using Mailchimp, providing clients with timely updates and insights on the company's services and industry trends.- Monitored and analyzed campaign performance metrics to continuously refine outreach strategies and maximize engagement.

Digital Marketing & Social Media, Digital Communication And Media/Multimedia

Associate’S Degree, Communication, General

Inbound Sales

Life Coach Certificate, Personal Awareness And Self-Improvement

The Power Of Instagram, Social Media Marketing

Education record

3 certificates : Professional coaching Marketing for coaches Public speaking