Prepared accounts payable vouchers to vendors for staff phone bills and interpretation services through 20-40 grant allocations collected from large datasetsTracked the donated match for grants and created invoice submissions for every item provided to refugeesReviewed grants being charged to confirm they are active, not overbudget, and only for qualified clientsContinuously tracked budgets for grants and analyzed financial codes to find any errorsUploaded new budgets, assisted with managing grants, and reclassed incorrect data and expensesCommunicated daily with caseworkers and management to assist with financial questions and corrections

Analyzed and processed payment requests for refugee housing in a timely mannerManaged and tracked 100-150 purchased and donated inventory item invoices every monthMonitored, analyzed, and adjusted inventory through data tracking, grant management, and providing monthly reconciliation reports to operationsReviewed and processed all staff submitted expenses and documentation for donated items, donated services, and volunteer hours

Posted payments, prepared monthly account and bank statement reconciliations, and developed monthly management and ad hoc reportsProficiently operated Microsoft Excel and aided in processing payments through billing office phone callsAnalyzed financial information, assisted in upgrading spreadsheet formats and controls, and reconciled and processed monthly credit accounts

Assisted the economic empowerment and education team by aiding newly arrived refugees through hands-on digital literacy training for attending meetings, downloading apps, and buying bus ticketsCommunicated using interpretation services for every client, and personally demonstrated how to use public transportation through numerous bus rides navigating to their English class or new job

Extensively researched to write informative and creative articles in the insurance field for expatsCollaborated with the digital marketing team to incorporate key words for search engine optimization

Created, analyzed, and set up third party routing for hotel reservationsCoordinated guests’ schedules with the hotel staff, answered inquiries, checked in guests, and provided exceptional customer service

Prepared an extensive variety of coffee drinks, tea, smoothies, and pastries for hotel guests and customersMaintained a spotless workspace, restocked items, and organized supplies

Promoted retail and recreational items and provided detailed information about the merchandiseChecked out customers efficiently, organized store items to provide a satisfying display, prepared online orders, and maintained inventory