Anna Simmons Oostendorp Email & Phone Number

Ann Arbor, Michigan, United States

Provide consulting and support services for third party software systems and customs across multiple City of Ann Arbor departments by maintaining, patching, upgrading and troubleshooting business applications. Give recommendations for business process improvements, systems analysis, and system compatibility testing and software systems installations..

Southeast Michigan

Launched the company with a fully outlined strategic plan, company bylaws, and mission statement, ensuring a clear vision and goals for the first five years.Responsible for all administrative needs, from managing six team members to ensuring that legal requirements are met as a 501(c)(3) nonprofit. Write and manage contracts with artists and report.

Ann Arbor, MI

Organize and conduct all meetings, rehearsals, and performances of a play, from pre-production through the final performance. Serve as a liaison between the director, design team, production crew, and administration.Create schedule for the entire rehearsal process, working around actor, director, and designer availability and preferences while adhering to.

Ann Arbor, MI

As administrator of Tessitura CRM database, train and engage staff with the database, implement updates, and keep up with new functionality and industry trends. Strive to improve efficiencies through new tools and revisiting existing protocols. Establish and maintained standard procedures and help documentation.Serve as a resource for all UMS departments.

Burton Memorial Tower 881 North University Avenue Ann Arbor, MI 48109-1011

Continued to co-manage all aspects of daily ticket office operations and student staff supervision, during office hours and at performances. Ensured completion of daily office tasks, troubleshoot customer service or ticket sale issues, create a weekly newsletter and manage on-going training for ticket office staff. As primary supervisor of the Michigan.

Burton Memorial Tower 881 North University Avenue Ann Arbor, MI 48109-1011

Served as a lead supervisor for the daily operations of a multi-faceted ticket office, which handles approximately 150 live events in up to 9 different venues for several different arts organizations, including UMS; University of Michigan School of Music, Theatre & Dance; and the Ann Arbor Summer Festival.Co-managed 20-25 ticket office student staff.

Ann Arbor, MI

Managed and standardized all company calendars, handbooks, space rentals, and office organization. Implemented Company Member, Designer, and Stage Manager handbooks to ensure that protocols and expectations were clearly communicated to employees and guest artists.Served as liaison between administration, theatre staff, all company members, and Actor's.

Prime Research

Compiled and translated data from various media outlets for input into analysis reports for clients’ use in product and marketing strategy, surpassing efficiency quotas every quarter.Analyzed web, social, print and television media, covering all aspects of our clients’ exposure to the public. Proposed and created a streamlined project communication system.

Ann Arbor, MI

Operated daytime and evening box office windows and phone lines. Used Theatre Manager ticketing program to process subscriptions, ticket sales, donations, discounts, group sales, exchanges, and mailings. Served as a primary customer service representative for theater patrons on a daily basis.Developed in-depth knowledge in marketing, development, stage.

Kalamazoo, Michigan Area

Assisted with on-campus and city-wide marketing and advertising, from reaching out to guest speakers to designing t-shirts. Designed marketing materials and facilitated the distribution of materials on campus. Aided in box office for mainstage and additional performances of the Festival Playhouse season.

Kalamazoo, Michigan Area

Constructed theatrical sets from drafted plans to detailed final paint touches and set dressings. Prepped the stage and theatre for rehearsals and performances. Served as scene shop foreperson from Fall 2009-Spring 2010: ~ Created weekly work schedules of all scene shop work study student employees. ~ Trained and supervised student employees in the scene.

Kalamazoo, Michigan Area

Executed on-campus preparations for the entire incoming class' first-year orientation in Fall, 2009. Organized and compiled all necessary materials for the on-campus arrival of incoming first-year students.Helped plan and implement the Peer Leader training process. Prepared necessary materials for the training and use of roughly thirty Peer.

New York, New York

~ Intern for the acoustics department at a global design and architectural consulting firm. Instructed in the process of an acoustic consultation, from the site visit and measurements to modeling and installation.~ Built computer designed models for acoustic analysis, analyzed acoustics of concert halls and churches using the 3D drafting program Rhinoceros.