Area Manager Intern
Led and supervised a team of 100+ associates in a fast-paced fulfillment center. Helped oversee and train a team of associates, making sure each member fully understood their roles and responsibilities. Supported decision-making processes that contributed to the overall success of operations. Tracked key metrics to ensure high-quality performance. Addressed operational challenges in real-time, implementing solutions to minimize downtime and maintain productivity levels.Project: Enhancing Quality in CAP Pick Operations • Led a project for improving the quality of CAP Pick operations by significantly reducing Defects Per Million Opportunities (DPMO), thereby enhancing overall efficiency.o Achieved a 22.21% reduction in DPMO for unscannable items, decreasing the average from 800 defects per million opportunities to 550.