Anna Burgess Yang Email & Phone Number

Greater Chicago Area, Us

I am a niche writer in fintech, banking, and product management. My areas of subject matter expertise include mortgage origination, commercial lending, risk management, payments, open banking, product ops, and product analytics. Learn more: annabyang.com𝗙𝗶𝗻𝘁𝗲𝗰𝗵/𝗕𝗮𝗻𝗸𝗶𝗻𝗴 𝗖𝗹𝗶𝗲𝗻𝘁𝘀: Ramp, Mercury, Independent Banker, BankBeat𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗖𝗹𝗶𝗲𝗻𝘁𝘀: Zapier, Mixpanel, Writer, Gorgias, OpenPhone(and a lot more!)

Chicago, Us

I share practical how-to guides: how to set up different tools, how to improve your workflows, and how to incorporate automation. Bi-weekly newsletter and weekly step-by-step tutorials. www.tinkeringwithideas.io

Boulder, Co, Us

I developed relationships with current and potential clients, chatted about content strategy, scoped out projects, and worked with an amazingly talented team of creatives.- Built out the sales function, including strategy and process- Introduced a new retainer model to meet customer demand and increase average deal size

New York, Ny, Us

I provided high-quality content (blog posts, eBooks, pillar pages) for clients, with a specific focus on product management, product adoption, and product analytics. My background as a product manager put me in a unique position to write from knowledge and experience.𝗖𝗹𝗶𝗲𝗻𝘁𝘀: Appcues, Amplitude

Topeka, Ks, Us

I was the intersection of products and services within the company. I managed the customer service department, ensuring overall customer satisfaction from implementation to support.

Topeka, Ks, Us

As a product manager, I identified ongoing product needs, including clearly identifying scope and resources.

Topeka, Ks, Us

Holmen, Wi, Us

I conducted internal reviews for compliance exceptions and implemented a bank-wide risk management solution. I also processed mortgage loans, from underwriting to preparing loan docs for closing. Prior to that, I worked as a teller/customer service representative.