Anna Brecheisen Email & Phone Number

Harbor Springs, Michigan, United States

Harbor Springs, Michigan, United States

- Schedule skiing and snowboard lessons promptly, efficiently, and courteously- Identify customer needs over the phone and suggest the best products available- Kindly answer general resort questions and transfer more complex questions to the appropriate department- Assist in on the job training of SnowSports Academy procedures

Harbor Springs, Michigan, United States

- Proactively and passively recruited, phone screened, made candidate recommendations to management, and scheduled and participated in interviews- Coordinated and lead remote and onsite onboarding- Transitioned all new hire processes to be electronic with ADP Onboarding, Microsoft Forms and Teams, and transitioned employee certification tracking to ADP Workforce Now- Filmed and produced a video using Adobe Premiere Pro to showcase Irish Boat Shop culture - Served as Internship Coordinator, using personal experience as an intern to coordinate biweekly meetings, assist students with projects, and contribute to the success of the program- Maintained confidentiality- Worked remotely

Harbor Springs, Mi

- Politely scheduled and registered guests for ski and snowboard lessons using RTP (ResortTechnology Partners) software in person and over the phone- Answered general resort questions and directed questions to the appropriate department- Added value by photographing the meeting areas, printing the photos, and giving customersa visual direction to those areas

Harbor Springs, Mi

- Professionally phone screened applicants, completed applicant tracking paperwork, and made objective recommendations to the manager- Scheduled employee interviews with management using Outlook- Participate in job interviews with positions from different areas of the organization- Learned and lead the onboarding process with seasonal and full-time employees- Promoted the Apprenticeship Program with the Marketing Intern by producing a video, literature, and recommendations to management - Maintained confidentiality

Transferred knowledge and prepared for the upcoming summer camps with this year's new Superior Edventures Director. Also worked Excel to create schedules and with Canva to create new content to promote the camps.

Sault Ste. Marie, Mi

- Kindly reached out to alumni via telephone - Presented exceptional verbal communication and negotiation and secured university fund pledges- Formed and maintained lasting connections

Sault Sainte Marie

Provided excellent customer service in a unique and historic atmosphere by waiting on tables, managing payments, cleaning, and working collaboratively with other staff. Seasonal, full time job with work July - September 2017 and June - August 2018.

Sault Sainte Marie

Lead middle and high schoolers to create a fun and enjoyable atmosphere on campus, engaging them in various indoor and outdoor recreational activities, quickly solving problems as they arose. Second and third years involved informally training and leading the other counselors. Seasonal, full time job with work in June, July, and August.

United States

Co-advised 110 residents in upperclassmen housing, implementing programs and encouraging a safe, engaging environment for students, mediating conflict when necessary. Administrative duties included writing duty and incident reports and maintaining record of student interactions. The position was held during August - May of each school year.

Sault Sainte Marie, Mi

Efficient and self-starting barista and cashier in the student convenience store. Also a concession stand worker promoted to personally serve the hockey lofts, increasing customer satisfaction of food and service offerings, leading to growth in sales.

Sg, Switzerland

Live-in nanny in Switzerland. Effectively managed (as the ninth au pair in a row) to balance being a friend to the children and being a responsible, disciplined caregiver. Included week day care of two boys aged five and eight, driving to school and activities, and cooking.