Day-to-day responsible for Adecco’s operational delivery strategy and governance to global MSP providers. Acting as the main point of contact and escalation route for senior customers and internal stakeholders. Providing leadership to the country and hub operational teams, day to day operational governance and oversight of the contractual KPI’s.In addition, responsible for global client implementation. Providing strategic oversight of client projects – turning awarded sale wins into BAU delivery – ensuring business wins are realised through structured implementation practice.On a mission is to provide a service that meets and exceeds customers’ needs. Driving for continuous improvement, ensuring better value, innovation and customer experience.

Responsible for the global strategy of delivery excellence to Amazon, including: - PMO - Projects, Implementation and Launches- Service Expansion Projects & Operational Excellence- Marketing & Candidate Experience - Talent Solutions & Permanent Hiring- Sales Operations

As the SEU Operations Director, I supported the in-country Delivery Teams in France, Spain & Italy providing the High Volume Hiring (HVH). I ensure the successful management and delivery of these services.

Pontoon Solutions - Adecco Group CompanyResponsible for the successful delivery of projects across a portfolio of RPO & Contingent Workforce Accounts, using Prince2 project management methodology from project scope/initiation through to project implementation and review. Working closing with the Executive Director, Client Services Directors and associated Account Teams to design and scope strategic new initiatives for client stakeholders, thereafter assuming project management responsibility to ensure successful implementation of these initiatives into BAU. Also to establish a Project Management Office with the aim of ensuring best practice is followed across all onsite projects, building standardised project related documentation and establishing a repository to house all project related documentation.Apr 16 - Dec 16 - Recruitment Project Manager | Pontoon Consultancy Services

Write Research, part of Capita Plc, helps clients make better informed people decisions, based on real time insight from research.This is delivered via three core service lines:1. Talent Search - we use research to help you hire the best talent into an immediate need; at a reduced cost and time to hire.2. Talent Pipelining – we use research to help you build pools of the best talent to meet your short, medium or long term talent needs, helping to break the cycle of reactive recruiting.3. Talent Insight – we use research to help you build a real-time picture of the external market so you can make better informed decisions.As a Client Director, I was broadly responsible for developing new clients, building long term relationships with existing clients, assignment project management and managing a highly-skilled research team

I managed internal relationships to understand recruitment challenges and offer bespoke recruitment solutions for Capita's Property and Infrastructure & DCC Smart Metering business. Key responsibilities included: * Identify recruitment opportunities across the business areas* Business / Service Development* New Service Initiatives* Analyse all external leakage and drive compliance* Supply chain review & development* Escalation for queries and delivery issues * Collating & presenting contractual Quarterly Review Pack* Developing candidate attraction strategy* Process Analysis and Documentation * Quarterly Workforce Planning

Responsible for maintaining the relationship between EDF Energy and Capita Resourcing; the sole supplier of IT, Business Transformation and Professional Category Interims. Working on site with EDF stakeholders and the Hiring Community, I liaise between the two businesses to ensure an effective service is provided. This included:* To act as the first point of escalation for all queries and delivery issues * Collating & presenting contractual Quarterly Review Pack* Provision of additional recruitment MI/worker data* Project Management - Lead support to EDF on three major business/people transformation projects, including new contract implementation and worker migration. * New Service Initiatives - launching online timesheeting & manager self service within our e-recruitment tool (Talentlink), including full system testing, client liaison & documentation. Rate benching review. * Owner of nuclear security process and stakeholder relationships* Developing candidate attraction strategy* Supply chain review & development, including the implementation of market competitive supply chain* Process Analysis and Documentation * Quarterly Workforce Planning* Business / Service Development* Debt management and invoicing queries* Assisting the with queries from the interim workforce

Recruiting business sales professionals in the FMCG Industry.

Co-ordinating global programme of candidate resourcing for the Health & Social Care market into UK, Ireland, Canada, Middle East, India and Australia/NZ.

Working for Buckinghamshire County Council leading the onsite delivery of Social Care recruitment.

Managing the London business for Social Care

Account Manager of MSP contracts with Peabody Trust and The Natural History Museum

Responsible for account management and recruitment delivery on a National basis for AMEC Building & Facilities Services and AMEC Design & Project Services. (Now Spie Matthew Hall & Morgan Sindall due to sale/acquisition)

Recruiting in Building Services and Architecture