Anna Chang Email & Phone Number

Ottawa, On, Ca

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

Taipei City, Taiwan

• Customized technical support services for renowned electronic brands, focusing on notebook hardware and software services.• Facilitated cross-Pan-Asia communications in English and tech environments, fostering effective collaboration and relationship-building across diverse teams and regions.• Acted as a bridge between the internal team and foreign customers, researching and analyzing market trends, customer needs, or technical requirements to develop business strategies.• Engaged with software suppliers to evaluate and devise plans for new business projects.

Suzhou, Jiangsu, China

Managed Microsoft Surface series notebooks' mechanical parts projects.• Collaborated with internal cross-functional teams like engineers and the Quality Assurance team to deliver efficient manufacturing analysis and designs at a competitive cost.• Led and streamlined the implementation of multiple projects at the same time.• Partnered with the US Microsoft sourcing, engineers, FMs and PMs to ensure adherence to high-quality standards and product schedules through effective resource management.• Utilized Excel for comprehensive data analysis and visualization, including creating detailed reports and presentations for clients and supervisors using advanced Excel features like charts and graphs.

Zhejiang, China

• Managed projects simultaneously and ensured high-quality project outcomes while controlling costs, leading to increased trust and a 20% monthly revenue growth from US and Australian customers.• Demonstrated strong collaboration skills by working with engineers to meet project deadlines.• Assessed and mitigated potential risks, leveraging available resources to solve challenges efficiently.

Diploma, Computer Programming, Gpa 4.0/4.0

Bachelor'S Degree, Human Development/ Performance Art

Activities and Societies: Taipei Area Alumni Association