Creator, author & idea generator with over 10 years of experience around building and automating business processes and customer experience management. Actively involved in event organizing and mentoring since 2009. Business project creator with a unique path from idea to national scale success with 0 investment. Committed to digitalization and adept at customer-centric service.Outside of work, passionate about outdoor activities and love snowboarding, wakeboarding and the sky. [Beginner pilot of Yak-18t and Aeroprakt A-22 Foxbat].