Anna Nguyen Email & Phone Number

Lead product roadmap development for the Results Log module of EMA medical softwareCollaborate with UX team to design market research surveys and gather user feedbackConduct user acceptance testing with beta groups to incorporate valuable insightsAct as a liaison between medical directors, software engineers, and compliance teams to ensure regulatory complianceUtilize SAFe Agile methodology to prioritize and manage the product backlog.Spearhead comprehensive projects to unify the results log, improving medical decision-makingEmploy Jira for requirement tracking and Lucidcharts for process flow visualizationTranslate complex technical language for communication to business stakeholders

Fort Worth, Texas

Dallas/Fort Worth Area

• Understanding clients current-state of workflows by conducting on-site visits• Leading project planning sessions with client leadership team, discussing and analyzing healthcare industry best-practices• Gathering business requirements from clients and creating project timelines• Providing future-state workflow and system build recommendations to clients• Developing training plans, allocating external and internal resources to best fit project implementation timelines• Working closely with different internal teams such as Project Managers, Data Migration, Developers, Billers and Trainers to ensure proper deployment of the product• Performing complex analysis post go-live to further assist client, identifying any workflow gaps and resolving any issues during implementation process

Dallas, Texas

• Lead the implementation process of eClinicalWorks Electronic Medical Records system including end user trainings, go-live supports and system troubleshooting in 30+ various ambulatory care facilities nation wide including but not limited to California, Texas, Alaska, Arizona, New York etc… • Analyze client current business requirements, procedures and problems to optimize the Electronic Medical Record as per the client workflows and formulate effective transitions for the client with new proficient workflows• Train closely with eClinicalWorks 60+ physicians and 10+ large premier hospital groups towards smooth adaptation of Electronic Health Records • Coordinate with project managers, medical directors, physicians, billing coordinators and all other IT teams to ensure successful implementation ­• Guide enterprise clients through understanding and and successfully meeting the measures set forth through government incentives (Meaningful Use, PQRS, etc.)

Dallas

• ­Conduct market research on deregulated energy markets.­• Serve as the liaison between Operations, Transaction Management and Billing (TMB) Team and IT­• Collect and document market functionality, business operational rules and key information for new markets.­• Execute new markets enrollments for 4+ states, and monitor customer product cycle.• ­Train a team of temporary employees to perform cost analysis for Guaranteed Saving Plan.

Master Of Business Administration - Mba, Business Administration And Management, General, 3.9

Bachelor Of Science (B.S.), Marketing And Business Administration, Cum Laude

Activities and Societies: Vice President of Vietnamese Student Association Member of Delta Epsilon Iota Honor Society

Health Informatics And Health Information Technology Certificate

Master Of Business Administration - Mba, 3.9