Anna Chovanec Email & Phone Number

Syracuse, Ny, Us

Syracuse, Ny, Us

Syracuse, New York Area

Analyzes reported issues and efficiently isolates problem areas related to Polaris ILS software, 3rd party integrations, and local/hosted serversAssists libraries and IT departments with questions related to all areas of ILS automation, including Cataloging, Authority Control, Processing, Circulation, Acquisitions, Serials, Discovery, Authentication, Financial transactions, Patron registration, Student imports, and Reporting Comfortable working with standard and proprietary communication protocols and technologies including SIP2, NCIP, Polaris API, 3rd party APIs, EDI, SMTP, Z39.50, RFID, etc.Builds relationships with library staff as primary contact for a set of 40+ librariesFormulates detailed plans documenting unique upgrade procedures for each siteUses T-SQL skills to find, update, modify data and create reportsLeads internal training sessions, and publishes internal and external support solutionsMentors new site management colleagues

Fayetteville, New York

Developing an ongoing and sustainable program for collecting, preserving, and sharing oral histories that provide context for the existing historical record, while emphasizing alternate narratives and experiences of silenced or marginalized groups.

Syracuse, New York Area

Processing, rehousing, and digitizing a collection of archival records for the Ceramic National Exhibitions held between 1932 and 2000; assisting with design and implementation of a new Collective Access database for digitized records; migrating data from FileMaker to new system; working toward connecting CollectiveAccess database with the OCPL catalog.

Syracuse, New York Area

Instructing students on creation and use of web-based account and scheduling portal; Providing front-line support to students and tutors in person and over the phone.

Syracuse, New York Area

Providing high level patron-focused customer service; Orienting researchers with materials, handling, and research methods; Remote (phone and email) and in-person reference assistance; Processing assistance on the Grove Press Records collection; Metadata quality control.

Syracuse, New York Area

Maintained and updated library of course notes, notetakers, student records, and student payroll; Data entry and management using Microsoft Access, Excel, Word, and Windows-based server; trained and oriented new hires and incoming supervisor on workflows and procedures.

Syracuse, New York Area

Designing and implementing a database for the management of project data and partner firms; Grant research; Re-envisioning and distribution of a weekly Funding Guide, outlining a range of funding opportunities tailored to the interests of SyracuseCoE Partners; Re-designing workflows for the collection and presentation of economic outcomes data; Website maintenance.

Beijing, China

Resident director and dramaturg for a new-play-oriented, bilingual theater company; Produced full productions and a new play reading series by Beijing playwrights; Co-produced Ex Machina in FringeNY 2013

La Jolla, California

Production dramaturgy support and extensive research for His Girl Friday by John Guare (assisted Gabe Greene); Production dramaturgy support for Sideways by Rex Pickett (assisted Shirley Fishman); Reading and evaluation of new scripts; Identifying potential candidates for the second DNA New Work Series.

La Jolla, California

Provided premium customer service in person and over the phone for both the La Jolla Playhouse and UC San Diego box office systems, working independently and in teams; Experience with Tessitura constituent management software; Various sales and clerical tasks.

Beijing, China

Fully designed and led unique courses in American Literature, Culture, Public Speaking, Academic and Practical Writing, GRE Prep, Current Events, etc. for undergraduate, graduate, and PhD students; Created and curated course materials; Counseled select students on studying abroad and preparing application materials.

Baltimore, Maryland Area

Managed main office of annual three-week playwrights’ conference; Provided research and dramaturgical support to full company of playwrights and artists; Assisted in training and management of student interns; Maintained script library; Evaluated and recommended scripts for development.

Jinan, Shandong, China

Designed and led long-term Language and Culture course preparing undergraduate students to study abroad in Canada and the United States; TOEFL Preparation; Developed course materials and structure; Mentored students.

Dublin, Ireland

Assisted Literary Officer and General Manager; Originated concept for a new play development program to stimulate creation of contemporary Irish theatre; Evaluated script submissions in database; Maintenance of company website; Assisted in various company management, stage management, and customer service tasks, as assigned.

Master Of Library & Information Science (Mlis), Librarianship

Activities and Societies: iSchool Graduate Organization, LIS Representative; SU Graduate Student Organization, Senator; Library.

Bachelor Of Arts (Ba), Theatre/Theater, Magna Cum Laude

Activities and Societies: Calhoun Honors College; Alpha Psi Omega; Clemson Players