Anna Jordan Email & Phone Number

• Portfolio focus on strategic key accounts, with added responsibility of coaching and leadership roles, and supporting the Directors of Customer Success as needed
• Mentor in company-wide mentor program

• Partner with a portfolio of strategic accounts to ensure long-term value and business impact
• Focus on driving strategic direction with executive stakeholders, leading change management, building and showcasing the ROI story, gaining healthy product adoption and educating the customer on new products and.
• Lead initiatves with customers to drive positive Net Promoter and candidate experience scores
• Partner with internal strategic partners to identify and execute growth and expansion opportunities
• Advocate for customers internally, helping to build and maintain strong partnerships
• Internal owner of customer relationship from go-live through services delivery, and all subsequent lifecycle phases, including renewals

Lincoln, Nebraska, United States

• Provided strategic consultation to global-based clients in the areas of Applicant Tracking Systems and HR software
• Delivered business reviews, provided training and product demos to drive feature adoption and successful partnership

Lincoln, Nebraska Area

• Generated sales leads via phone and web to develop territory and expand strong customer base
• Strategically penetrated territory and built relationships with key company contacts
• Partnered with outside sales representatives and internal teams to execute sales strategy (approach, demonstration, and presentation of appropriate solutions/products)
• Specialties included: Recruitment Technology, Onboarding, Assessments, Performance Management, and Learning Management Solutions

• Provided support in high pressure call center environment for clients using Applicant Tracking Systems, Pre-Employment Assessments, Employee Engagement surveys, and 360 Survey solutions
• “Anchoring the Ship” customer support quarterly award recipient

Nashville, Tennessee, United States

• Recruited, managed, trained, and motivated college students for direct sales
• Relocated to Littleton, NH and Binghamton, NY for the summer
• Executed all sales, presentation, inventory, accounting, and delivery of product
• Gold Seal Gold Award recipient (worked 80+ hours/week all summer)
• Top First Year Salesperson (top 10% of all salespeople)