• Performance merit received;• Responsible for the study and execution of the company's new product positioning;• Cross-squad role, responsible for the Partnerships and the Flexible Benefits verticals.• Partnerships division:- Implementation of Swile Shop, Swile’s new B2C discount marketplace: 35x more coupons redeemed in the first half of the year compared to the previous one; - Rebranding and repositioning of the company’s B2B partnership program (Swile+), including the onboarding of two new partners and the implementation of a management system for eligible users.- Introduced new monetization strategies for partnership products.• Flexible Benefits division:- Responsible for the smooth operation of flexible benefits, the company's core offering, including the maintenance of current wallet rules, relationships with the transaction processor, and product visibility within the company;- Responsible for the project to decommission legacy wallets, including migrating remaining balances, coordinating with all stakeholders involved, and communicating with users in advance.

Responsible for the Employee squad (B2C), Swile's app squad;Key achievements:• Reduced user Contact Rate by 74% over 3 semesters, addressing the squad’s biggest KPI problem;• Awarded second place at the 2024 Customer Summit Awards in the "Customer-Centric Culture" category for the work on reducing Swile’s contact rate;• Increased NPS by 2 points in 6 months;• Improved team efficiency: 25% increase in average sprint delivery;• Reduced tickets related to general app instability by 95%;• Cut messaging costs by 69%;• Through better organization and team efficiency, my squad delivered results in the first year with potential cost savings of R$280,000 per year for Swile;• Created and tracked key metrics, including North Star and KPIs for app usage and main flows;;• Implemented initiative prioritization process and quarterly planning;• Promoted app observability and monitoring;• Developed and implemented strategic product planning and led product cultural transformation within the company;• Exceeded 100% of individual targets;• Over 50% of the team’s goals exceeded 100% achievement;• Team Player award received from the company in 2023.Swile Brasil is a Series D French unicorn in the benefits market.

• Responsible for the real estate financing product for brokers and consumers of Zap Imóveis and Viva Real portals, generating monthly revenue of R$420k with only one connected partner bank;• Responsible for the product evolution into a multi-player marketplace solution for real estate financing on web and app channels;• Management of the real estate financing marketplace integration with the three largest private banks in Brazil, with the potential to increase the company's annual revenue by R$3.94MM;• Responsible for the real estate financing marketplace's discovery, development, strategy, and evolution roadmap, built with a new conversational experience and consumer transparency.

Responsible for evolving the web channel loan solution for small and medium businesses into an omnichannel multi-player loan marketplace. Prospection of two new loan partners and product negotiation in two more channels (app and call center).

Company merit awarded for performance in the year 2020.Responsible for the conception and implementation of a web channel loan solution for small and medium businesses. Product construction from zero to one, from discovery and choosing partners to the creation of an MVP and building the final end-to-end solution. Implementation of the Brazilian government program BNDES PEAC Maquininhas within Rede's loan digital product, becoming the acquirer that most granted loans under the government program. Achieved R$2MM in loans granted through the MVP.

Product Owner of Cubo's digital business products, ensuring the scalability of connections between corporates and startups. Implementation of the Open Innovation process with some of the largest corporations in Brazil, seeking innovation through startups solutions. Execution of discovery process, interviews, prospecting and hunting of startups.

Ranked as top 5% business analysts in Itaú's IT department.Responsible for connecting and monitoring more than 240 projects between Itaú Unibanco and Cubo startups, which generated at least R$20MM in savings for the bank. Streamline the startup hiring process achieving 85% faster approval in a 30% shorter flow. PMO for internal culture and branding projects to foster the startup mindset in more than 10,000 bank employees.

Trainee of the largest private bank in Latin America.Job Rotation in 5 different areas, including implementation of Lean methodology in backoffice processes, creation of dashboards for data management, capacity study and structuring of the new competitive intelligence area.

Use of Quality tools to improve indicators, implement process mapping and execute action plans according to the main KPIs in each area.

https://www.ultragaz.com.br/