Anna C. Email & Phone Number

London, GB

London, England, United Kingdom

• Lightning Sharks is a dynamic agency specializing in media, marketing, and communications services. The company support companies and brands across diverse industries with a focus on FinTech, Blockchain, and.
• Led the global events team and managed all logistics, bookings, and arrangements for large-scale global conferences and oversaw the production/execution of all clients events
• Directed core staff and external contractors
• Negotiated contracts with travel companies, venues, hotels, catering, and other suppliers to guarantee cost-effective, high-quality service.
• Cultivated and maintained strong relationships with suppliers, speakers, sponsors, and key stakeholders, ensuring successful collaboration and engagement.
• Sourced venues, hotels, and travel arrangements, ensuring all logistical requirements for events were met efficiently and effectively.

In my personal time, I am passionate about exploring blockchain technology and refining my strategic thinking through poker. These interests fuel my curiosity and keep me engaged in emerging trends while enhancing my problem-solving and analytical skills. The fast-paced nature of both blockchain and poker helps me stay on the cutting edge of innovation.

Malta

• I was responsible for the concept, planning, and execution of some of the largest European events in the poker industry, many of which were televised and streamed via PokerStars webcast. Over the course of each event.
• Event Design, Branding & Marketing: Crafted unique event experiences that were visually compelling and strategically aligned with brand goals.
• Event Operations & Logistics: Managed the full logistics of large-scale events
• Staff Coordination: Led both core and external teams
• Budget Management: Managed and reconciled both internal and external budgets
• Venue & Hotel Coordination: Coordinated all aspects of venue, hotel, and casino logistics, including pre-event planning, contract negotiation, and on-the-ground execution.

Malta

• As a Manager for a team of 30+ Support Specialists and Supervisors across multiple countries and jurisdictions, I played a pivotal role in mentoring, training, and recruiting talent in a dynamic, multi-cultural.
• Team Leadership & Mentoring: Managed a diverse team across various regions, focusing on continuous coaching, training, and professional development to ensure high performance.
• Recruitment & Onboarding: I was directly involved in the hiring process for a variety of roles
• Performance Management: Oversaw performance appraisals, managed underperformance, and implemented development plans
• Quality Control & SLA Management: Ensured that procedures, service level agreements (SLAs), and team objectives were consistently metAdditional Responsibilities:
• Training & Development: Part of comprehensive training programs, including specialized courses on performance management and creating a supportive work environment.

Malta

• As a Customer Service, Gaming, and Language Specialist, I thrived in a highly target-driven environment, managing all aspects of the Group’s player experience. My role focused on delivering top-tier support and.
• Player Support & Troubleshooting: Addressed player queries and technical issues, ensuring a smooth and positive experience for all users. I was responsible for providing timely resolutions and offering guidance on.
• Promotions & Engagement: Informed players about upcoming promotions, bonuses, and offers, enhancing their overall experience and engagement with the platform.
• Mentorship & Training: Played a key role in training and mentoring new staff, helping them become specialists in their respective fields by providing guidance, sharing knowledge, and fostering a high standard of.

Malta

Comunit Media Ltd is a Danish-owned iGaming company primarily focused on the Danish gaming market. The company operates several well-known brands, including Pokernet.dk, pnn.dk, and a range of other sites that provide services to players, such as Rakeback.dk, PokerBonus.dk, Blackjack.dk, CasinoGuide.dk, and mypokerblog.com.During my time at Comunit Media.

Malta

Mermaidpoker on the Boss Media platform was by itself one of the 5 largest operators with its biggest market share on the market in Denmark, Germany, Russia and UK. MermaidPoker was acquired by PokerHeaven during 2010. Work description: Administration, VIP, marketing, run the day to day poker operation as well as plan the long term poker marketing.

Malta And Copenhagen

In charge for the first International Poker Open in Dublin 2007, the largest live tournament in Europe at that time with 1252 players starting in one day. Work description: Handling the VIP players, traveling to live event representing the company and giving our players around the clock service and maintaining as well as creating new relations. Plan.

Kristianstad, Sweden

The Country administration board is a government authority and an important link between the people and the municipal authorities on the one hand and the government, parliament and central authorities on the other. Work Description: The County Administrative Board oversees implementing national objectives, co-coordinating the different interests of the.

Malmo, Sweden

LIME AB is a Media company that produces magazines and arranges exhibitions/events in various branches and oversees project management for companies attending events. Work Description: Media, sales and marketing. Planning campaigns with companies in a wide range of branches, exhibitions and PR. I worked on commission based salary only and with a strict.