Anna Conlan Email & Phone Number

Glasgow, Gb

Glasgow, United Kingdom

Glasgow, United Kingdom

Account Manager at Softcat - leading IT infrastructure provider. Working within the high paced sales environment of Softcat, my role as an account manager was to acquire and retain new and exisiting clients by advising and aligning appropriate technical resources, whilst working to achieve their IT priorities and fulfil ongoing procurment needs. Key skills learned, and responsibilities taken on in the role:- Primary point of contact for all of my clients which required the management of consistent and collaberative communication with them all. - Strived to be a reliable extension of their IT and Procurement teams to provide the best possible service. - Actively participated in bi-weekly industry/ technology advancement training sessions to ensure my knowledge of our vendors solutions and IT trends were up to date. - Worked closely with all key decision makers within my customer accounts to fully understand the impact of the projects in hand, and to ensure a cost effective and timely solution was offered.

Intern at rectruitment technology firm Candidate ID. Key skills learned, and responsibilities taken on in the role:- Worked daily on pulling data from spreadsheets and interpreting into formulas to produce suitable candidate results for targeting our business proposal to. - Engaged with the talent pipeline community through LinkedIn. - Assisted in the development of their partnership programme through the utilisation of marketing techniques.

Glasgow City Centre

Responsible for the running of the Champagne Bar and Tempus Restaurant’s booking department.Arranging and coordinating around 350 covers per weekend, my role was to ensure the successful planning and organisation of our hotel guests dining requirments, alongside external bookings, and ongoing private dining events. Key skills learned, and responsibilities taken on in the role:- Engaged with clients to plan and organise personalised dining experiences, small party requests and private room hire, - Developed a professional telephone manner.- Took minutes from weekly hotel management meetings which provided an understanding of the wider impact on the hotel of the success of our resturant and champagne bar. - Devloped full competency in drawing analytics and relevant data from online review sites, and using this to take action in improving departmental efficieny,

Newton Mearns

Sales advisor in luxury womanswear boutique.Key skills learned, and responsibilities taken on in the role: - Focus on building rapport with regular and new customers. - Involved selling and interaction on a personal basis.- Fashion trends and awareness.- Communication and marketing capabilities were improved.

International Business And Marketing, 2:1 Joint Honours Degree

International Business

Studied for four months at Carleton University on an international exchange as part of my degree.

Education record