Anna Cupery Email & Phone Number

Greater Denver Area

• Manage two CSR’s, conduct performance appraisals for and oversee corrective action efforts of the CSR group, if applicable.• Provide training for new team members and mentor each to ensure accuracy and tasks are being done in a timely manner.• Manage brokerage and reconcile payments to brokers• Maintain information for customer on-line portals

Denver, Co

Responsible for customer master set up and maintenance, contract entry and administration, order entry and pricing verification, invoicing and customer payment difference resolution. Process customer complaints, enter returns and credit memos.• Serve as a key liaison between sales and supply chain to customers. Administer notifications to the customer regarding shortages, pick up/delivery date changes, pricing and account information.• Daily review of shipping and contract reports. Assist in movement of slow moving or aging product.

Denver

Reported to the Director of Government Relations, Director of Legal & Regulatory Affairs, Manager of Leases & Special Taxes, and Manager of Environmental Affairs.• Constructed presentation material, including graphs and charts for executive conferences. Published and distributed press releases. • Prepared and proofed leases and contracts.• Skilled in preparing workmen's compensation reports, sales & use tax forms for Colorado, Nebraska, and Wyoming Departments of Revenue, Air Permit Applications, and budgets.• Maintained the inventory and organization of the company's fleet vehicles.