Anna Cyril Cambronero Email & Phone Number

My name is Anna Cyril Cambronero. I am from the Philippines. Previously, I've worked as a Customer Service Representative for a telecommunication account. I am responsible for handling billing concerns, answering questions about our products and services and recommending long-term solutions, analyzing customer feedback, and negotiating with customers to prevent customers from leaving. I also assist customers in processing refunds, and exchanges and provide support to customers experiencing network and phone problems of all kinds. I have also worked as a collection specialist for a credit card account. I was responsible for managing and collecting the outstanding account receivables from customers and helping them reduce the amount of accounts receivables. I have also worked in one of the largest E-commerce companies in the world, which is Amazon. I was responsible for helping the customers in placing an order, locating packages, returning items, and making sure that the package arrived on time.Over the years, I have gained full knowledge and understanding and I have demonstrated the ability to effectively handle difficult situations in dealing with customers. You will find I am detail-oriented and able to analyze, prioritize and resolve customers' requests or issues quickly and effectively according to procedures and standard processes. I am very cheerful and I serve my customers full of enthusiasm. Letting them know that they are valued and taken care of.Other pieces of training attended:Virtual AssistantFacebook AdsSocial Media ManagementEmail ManagementSkype name: live:.cid.f98b3308fc17538a

• 

  Father Saturnino Urios University

  Business Administration And Management, General