Anna Del Vecchio Email & Phone Number

Redmond, Washington, United States

- Onboarding project manager for small-mid market SAAS clients with an average CSAT score of 9.4 from customers at the completion of projects. - Managed over 70 simultaneous onboarding projects. Tasked with keeping customers on track to complete the implementation of their new donor management platform.- Provided support to self-service/asynchronous.

Remote

- Developed and delivered daily instruction to help students achieve mastery of target goals.- Regularly used data to monitor student progress and identify trends in student learning to guide instruction and intervention where needed.- Conducted instructional time virtually through Zoom.

Bainbridge Island, Washington, United States

- Provided customer service daily with products with in-stock inventory as well as ordering of custom products for customers.- Led the project of transferring all inventory to a new Point of Sale system.- Trained all staff in the usage of Shopify POS.- Maintained inventory for the physical shop and website.

- Created content and instructional materials for other teachers to use in their classes related to Spanish language instruction and cultural lessons about Latin America.

Philadelphia, PA

- Developed and delivered daily instruction to help students achieve mastery of target goals for 3 different levels of Spanish. - Successfully onboarded 100+ students each year into my classroom through goal setting activities and expectation setting.- Regularly used data to monitor student progress and identify trends in student learning to guide.

Philadelphia, Pennsylvania, United States

- Managed 4 teams of individuals each week.- Worked with team leaders to grow and recruit for their teams. - Scheduled volunteers weekly through Planning Center. - Sent out weekly communications to team leaders and volunteers.

Philadelphia, PA

- Developed and delivered daily instruction to help students achieve mastery of target goals for 4 different levels of Spanish. - Successfully onboarded 75+ students each year into my classroom through goal setting activities and expectation setting,- Regularly used data to monitor student progress and identify trends in student learning to guide.

London, United Kingdom

Philadelphia, Pennsylvania

- Responsible for the dispensing of medications to patients, maintaining the inventory of the dispensary and communicating with insurance companies as needed in reference to medication coverage for patients.- Assisted clinicians with finding the most economical way for patients without insurance to be able to afford medications.- Responsible for training.

Philadelphia, Pennsylvania

Seasonal summer position.Head Lifeguard: - Created weekly schedules and tracked timesheets for all staff.- Taught and coordinated swimming lessons for varying ages.

Westminster, Maryland

- Helped to teach the Spanish conversation class along side Dr. Amy McNichols.- Coordinated two separate conversation hours outside of the classroom every week.

Guatemala City, Guatemala

- Assisted in the planning of extra curricular academic activities for children with learning disabilities.- Worked one-on-one with students in an afterschool program setting.

Master'S Degree, Special And Inclusive Education

Semester Abroad, History

Semester abroad in Guatemala City to further study the Spanish language, history and culture of Guatemala.

Bachelor'S Degree, Spanish And Latin American Studies

Activities and Societies: Palabras2Words, intramural sports, InterVarsity Christian Fellowship.

High School, International Baccalaureate Diploma Program

Activities and Societies: World Affairs Club, Varsity Soccer, Varsity Basketball, Varsity Volleyball, Shakespeare Festival.