- Supervised a team of 8 medical billing officers, overseeing day-to-day operations and ensuring the delivery of high-quality work;- Provided coaching and guidance to improve performance and making sure that tasks are performed in a timely manner;- Assigned tasks and responsibilities to team members, ensuring workload distribution and adherence to deadlines;- Conducted performance evaluations and provided constructive feedback to team members to support their professional development;- Resolved conflicts and addressed employee concerns in a timely and effective manner to maintain a positive work environment;- Communicated organizational goals, objectives, and performance expectations to team members, fostering alignment and accountability;- Served as a mentor and role model for team members, providing guidance and support to promote professional growth and development;- Conducting comprehensive interview processes for prospective candidates, employing a structured approach to evaluate qualifications, cultural fit, and potential contributions to the team;- Creating daily and weekly reports to analyze and enhance team efficiency and effectiveness. These reports provide actionable recommendations aimed at optimizing workflows, enhancing productivity and achieving organizational goals;

- Proficient in medical billing software, accurately assigning medical codes and ensuring compliance with coding guidelines. Maintain up-to-date knowledge of coding updates to ensure accurate and compliant billing practices;- Demonstrated ability to process medical claims, submit invoices and resubmiting invoices;- Skilled in verifying insurance coverage, obtaining pre-authorizations, and processing insurance claims for timely reimbursement;- Experienced in resolving claim denials, appeals, and discrepancies, effectively communicating with insurance providers to expedite claim resolution;- Consistently achieve high levels of accuracy in data entry, documentation and billing reconciliation tasks. Adaptable and resourceful in fast-paced environments, maintaining productivity and accuracy under pressure;

- Designed and executed lesson plans that catered to diverse learning styles and abilities, resulting in improved student performance and satisfaction.- Implemented safety protocols and emergency procedures to ensure the well-being of students at all times, earning recognition for maintaining a safe teaching environment.- Fostered positive relationships with students and parents through effective communication, feedback, and progress updates, resulting in high levels of student retention and referrals.- Continuously pursued professional development opportunities to enhance my teaching skills and stay updated on best practices in swimming instruction.

- Creating the structure of the school and the rules of its functioning;- Participation in creating customer service standards;- Direct, telephone and e-mail sale of services and customer service for theschool;- Active acquisition of new customers through social media business accounts;- Creating a strategy and sales plan based on the analysis of competitors'activities and market data;- Support of the customer service department in the sale of services andcontrol of standards;- Coordinating the work of a team of instructors and ensuring the high qualityof services;

Zakres obowiązków:* Obsługa klientów zgodnie ze standardami firmy;* Bieżąca sprzedaż produktów i usług oferowanych przez firmę* Bezpośrednia obsługa klienta przy użyciu elektronicznego systemu obsługi ESOK;* Realizacja wyznaczonych celów sprzedażowych;* Przygotowywanie dobowych oraz okresowych raportów sprzedaży;* Obsługa centrali telefonicznej oraz innych urządzeń biurowych;* Udział w szkoleniach firmowych ukierunkowanych na podnoszenie jakości obsługi;