Anna Dragon Email & Phone Number

'S-Hertogenbosch, Nb, Nl

Utrecht, Nl

BPM Company is a consultancy that specializes in software solutions, particularly in the design, development, and implementation of Business Process Management (BPM) software. The consultants at BPM Company play a vital role in guiding organizations through their digital transformation journeys. They enable clients to continuously improve operational effectiveness and enhance the efficiency of their business processes by utilizing the Pega platform.As a Recruiter, I actively seek out driven and passionate candidates in the field of Business Process Management who value being part of a supportive organization. We are a company that emphasizes the importance of work-life balance, prioritizes the growth of our employees, partners with Pega as an expert, and collaborates with distinguished and influential clients.

San Francisco, California, Us

• Developed and executed innovative recruitment strategies to attract top-tier candidates in technology, and finance sector• Collaborated with hiring managers to understand departmental needs and provide insights on market trends and candidate availability.• Enhanced candidate experience through a streamlined recruitment process focusing on effective communication and timely feedback.

Mclean, Virginia, Us

• Managed full-cycle recruitment for DoubleDutch, specializing in tech industry roles like software engineers and product managers.• Implemented diversity and inclusion initiatives to attract candidates from various backgrounds.• Collaborated with cross-functional teams to tailor recruitment strategies aligned with company culture and objectives.

Dublin 4, Ie

• Managed full recruitment cycle including candidate generation, interviewing, and negotiating terms for clients and candidates.• Coordinated candidate interviews, medicals, and reference checks, ensuring a seamless process.• Utilized online advertising to maximize candidate exposure and maintained candidate/client status on internal systems.

Galway, Ie

• Daily communication with customers and distributors for order management and issue resolution• Responsible for order entry, credits, debits, returns, and maintaining forecast reviews• Collaborated with cross-functional teams to ensure smooth sales operations at TE Connectivity

Amsterdam, North Holland, Nl

• Managed internal and external communications as the single point of contact for clients at Spotzer Media Group in Amsterdam.• Communicated with clients via phone, email, and registered letter, analyzing and preparing client documents for access.• Entered orders and managed production, ensuring efficient workflow and client satisfaction.

• Managed internal and external communications, including semi-external IT engineer recruitment and contacts.• Acted as the main point of contact for direct partner interactions.• Prepared RFQ for the market leader in the Scandinavian market, resulting in the largest deal in the history of the Scandinavian entity.• Handled Accounts Payables (AP) and Accounts Receivable (AR).

• Provided first line technical support for gold customers (ORC, Georg Jensen) at Verizon Business in Amsterdam, the Netherlands.• Managed correspondence and internal communication, serving as the sole point of contact for assigned customers.• Initiated escalation processes for designated customers to ensure timely and effective resolution of technical issues.

• Managed call and email communication for Adobe Account Swedish customer service at Stream International B.V.• Provided customer service to licensed customers, including multi-license customers (B to B).• Resolved customer inquiries efficiently and effectively to ensure customer satisfaction.• Developed strong communication and problem-solving skills in a fast-paced customer service environment.