Anna Trout Email & Phone Number

San Diego, Ca, Us

San Diego, California, United States

As the Sr. Account Supervisor, I lead and oversee an account team that is responsible for the creation, development, and execution of our San Diego brands and client accounts.

• Manage a team and act as the agency lead on cross-agency marketing programs by participating in multi-agency work sessions, contributing to the overall planning process, defining strategies and tactics within programs/campaigns, and creating campaign plans
• Review, monitor, and manage the client’s budget
• Ensure any and all client deliverables are aligned with the Agency’s strategy
• Continuously push the team to develop new and innovative solutions to address client problems
• Ensure client satisfaction and retention by developing results-driven marketing programs that achieve the client’s business goals
• Independently lead and make decisions that properly balance the needs of the account such as those of clients, internal goals and teams
• Effectively communicate and collaborate with team members in multiple departments to develop and implement holistic behavior change strategies for public health campaigns
• Guide, advise, assist, and stimulate all team members with the explicit goal of developing Client Service talent

San Diego, California, United States

Consult clients on marketing strategies to build their businesses and brands. Manage all projects that fall within the strategies laid out from concept and development through implementation and tracking.

• Consult with clients daily to identify their marketing needs, develop strategies and programs to meet those needs, and oversee the execution of those programs/deliverables successfully and efficiently
• Provide guidance and outstanding client service to guide their work from start to finish and provide value to make their marketing efforts more efficient, less time consuming and more effective
• Liaise between the company’s design team and clients to communicate and coordinate the delivery of projects and all associated materials (design, photography, copywriting and overall content development)
• Monitor the ongoing efforts of the clients and analyze the actual results from advertising/marketing projects to determine their effectiveness, helping inform future activities for both those clients as well as the agent marketing team
• Support regional and national brand initiatives

Greater San Diego Area

I spearhead the creative work and development across multiple campaigns, large and small, and act as the bridge between the agency and our clients. Using best practices, I have successfully delivered final products (digital, social, traditional media related content) in aggressive timelines and with tight budgets. I oversee each creative project from inception to implementation, successfully managing client expectations along the way.

• Assist in writing creative briefs and presentations
• Present strategy, creative, and timelines to the client on behalf of the agency in a way that the clients can understand
• Successfully multi-task in managing creative development timelines for different clients in order to hit deadlines as communicated and promised to our clients
• Lead production process between our agency producers and our clients, working with AICP forms
• Manage production budgets with outside vendors (both Firm and Cost-plus budgets)
• Work with media vendors to deliver final creative for digital media
• Scope projects for our internal creative teams
• Manage client budgets
• Manage, communicate and collaborate on various deliverables using Google Docs, Google Slides, Google Sheets, Zoom, Slack, as well as the project management tool Teamwork.

My position at the Hotel Del furthered my communication skills. I would constantly have face-to-face interactions with customers, and at times I was put in difficult customer situations. I was able to master these interpersonal skills and ultimately provide a positive outcome and experience for those customers.

This was essentially a telephone sales role during which I consistently met and surpassed goals and was promoted to supervisor of the team. I gained experience in managing and motivating others and developed solid communication skills based on the nature of the job (reaching out to alumni to ask for donations to the University.)

Gained experience in implementing promotional tactics and building campaigns to bring awareness to major upcoming films.

Please note: This is a keyword list to assist in searches. This is not a past job and not really for you to read. It's for your search engine.

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Produce, production, digital concept development, digital media, commercials, client communications, coordinate and lead projects, agency experience, project management, client services, social media, creative, creative development, creative implementation