As a people and operations leader, I have 14 years of experience in the insurance and financial services industry, and 9 years of leadership experience. I am extremely passionate about building cultures of continuous improvement and enabling teams to achieve record setting performance results. I am skilled in identifying opportunities to improve both the customer and employee experience, with a proven track record of leading large-scale initiatives. I am a strategist and a scaler who can connect the dots between where we’re going and how we can get there. My personal leadership philosophy is based on establishing mutual trust and creating a safe space where everyone feels empowered to show up authentically. I lead with empathy, seek to understand, and leverage the unique experience and talents of my team to develop them to their fullest potential. I am always looking for opportunities to grow my network and learn from others!