Anna Emmett Email & Phone Number

Seattle, Washington, United States

Logic20/20 is a Seattle-based business and technology consulting firm. The technology arm of the business focuses strongly on advanced analytics (cutting edge data science, AI, BI visualization and analysis), as well as building custom products or adapting existing market solutions to support the needs of our clients. That includes chatbots, user portals, automation.Product Owner/Project Manager, California utilities company: Jun 2021 - Sep 2022Led the front end implementation team building a Self-Service Web Portal for the Builder community (300-400 external end users). The project scope was to enable the builder companies and contractors to track the status of their projects with the company, apply for new projects, upload relevant documentation, to streamline the project kick-off and eliminate unnecessary phone communications.Internal:- Interviewed potential candidates for roles within the Product/Project Management domains.- Ideated and implemented a quarterly new hire training on consultant delivery for new consultants (20-30 people per quarter): obtained buy-in from leadership with a compelling business case, recruited 2 co-facilitators, created 90% of delivery-focused content, conducted session planning and rehearsals and, ultimately, training delivery.- Mentored multiple employees as a Career Lead.Recognition:- Received 3 10/10 CSATs for projects under my leadership within a calendar year from the clients.- Received the H1 2022 Logic Values award.

Seattle, Wa

Program Manager/Systems Analyst, Leading Seattle-based Tech company: Aug 2018 - Dec 2018, Jun 2019 - May 2021Led two project teams (analytics support, development) on a sequence of custom solution implementation projects. Responsibilities included:- Solution design (features, UI) for the Minimal Viable Product implementation of an application enabling users to train custom ML models:o Requirements gathering and analysis, backlog grooming and prioritization;o Process mapping and As Is analysis;o Mock-ups and review sessions with the stakeholders;o Functional testing and user education;o Release management;- Solution design (features, UI) for Post-MVP implementation of the extended feature set.- Client status reporting and delivery of Quarterly Business Reviews.- Team and budget management.Systems Analyst, Large Telecom company: Jan 2019 - May 2019Performed systems analysis for the AI solutions implementation team. Responsibilities included backlog creation and grooming, process design, creation of internal collateral, and testing.Technologies: Lucidchart, Atlassian Jira, MS Office 360 suiteProject Lead/SA, Leading Seattle-based Tech company: Jul 2018 - Aug 2018Led a 2 person team gathering business requirements and creating the initial backlog for the implementation of a work-related injury/illness reporting and processing workflow in Dynamics CRM. The deliverables included the Functional Requirements document, Backlog, and detailed To-Be Process maps.Technologies: MS Dynamics, MS Visio, Balsamiq, MS Office 360 suiteAnalysis Support, Global Seattle-based Foundation: Oct 2016 - Jun 2018Supported client's analyses of different interventions and their global impact:- Data gathering and analysis support.- Analyses results' processing.- Providing methodological advice for development of mathematical models in R.- Onboarding new analysts/developers to support the same scope.Technologies: Power BI, R, MS Office 360 suite

Seattle, Wa

Systems Analyst on a custom application development project, Global Seattle-based Foundation: Mar 2015 - Sept 2016:Business analysis lead in a complex development project:- Requirements elicitation and analysis, including design of model maps supporting the calculations' algorithms and their optimization;- Backlog management;- Stakeholders' expectations management;- Creating mock-ups and high fidelity wire frames of the solution UI;- Supporting functional tests and validating client's UAT results;- Facilitating end users' demos, trainings, creating the user guide.Technologies: Mongo DB, RapidMiner, SmartSheet, MS Visio, MS Office 360 suite, Atlassian Jira, Balsamiq, Adobe Illustrator

Moscow, Russian Federation

Moscow, Russian Federation

Siebel oCRM Implementation, Top 10 Russian Bank: Jan 2011 - Nov 2014Business analysis lead in a sequence of two large Siebel oCRM implementation projects for Corporate business: - Stream activities planning;- Requirements elicitation and analysis, business processes mapping and optimization;- Aligning requirements (interfaces, data and processes flows) with other vendors;- Stakeholders' expectations management;- Planning and delivering trainings; - Testing support (internal functional and as Test manager on vendor side during client’s functional / UAT testing);- Assessing requirements of Siebel-related projects for possible impact on existing solution.Technologies: MS Office suite, MS Visio, HP Quality Center, Siebel CRM 8.1 Financial Services, Siebel Tools

Moscow, Russian Federation

Core Banking System Implementation, Top 10 Ukrainian Bank: May 2010 - Dec 2010:Supported products and processes (re)design for the core banking Implementation project:- Analysis of the Corporate products and underlying as-is business processes, design and mapping of to-be processes, gap analysis of processes and available functionality of target solution;- Business requirements elicitation and validation of the target business model during the implementation phase;- Identification of workarounds for existing gaps, resulting in respective working procedures and instructions;- Issue tracking and conflict resolution;- Supporting trainings organization and change management.Technologies: Mysis Midas, HP Quality Center, MS Visio, MS Office suiteRFID Feasibility Study, Forbes 2000 Retailer: Oct 2010 - Jan 2010:Analyst in a team assessing the feasibility of RFID tagging implementation:- Data and implementation scenarios' analysis;- Design and calculation of the business case for implementation.

Business Process Management group

- Supported merger activities for integration of an acquired bank (Impexbank).- Conducted workshops and interviews with SMEs from various departments (Retail, Corporate, Treasury).- Analyzed end user profiles.- Mapped out As-Is business processes of the two banks, identified improvement opportunities and created multilevel To-Be process maps for the joint departments.

Masters, Investment Management

Bachelor, Economics

Graduated with honours