Anna Endres, Mba, Pmp Email & Phone Number

Herndon, Virginia, US

Herndon, Virginia, US

Herndon, Virginia, US

• Partnering with IT to implement Workday HCM, Benefits, Talent, Absence, Recruiting, Time Tracking and Payroll modules from project approval through Go Live.
• Project Manager for the entire Human Resources organization, responsible for implementing and overseeing transformational programs, as well as other HR-specific process improvement initiatives.
• Accountable for the development and implementation of project plans, while assessing project risks and constraints, to ensure successful completion of all deliverables within each project.
• Responsible for successfully implementing an Employee Relations software, as well as company-wide launch of the Percipio Learning Platform.
• Develop training material to support the time management system.
• Collaborate cross-functionally to develop company-wide communication.

Bolingbrook, IL, US

• Managed technical and process-driven programs and projects including a multi-million-dollar SAP implementation program, which included management of project plans, facilitation of meetings with cross-functional teams.
• Led the development of Organizational Change Management Strategies and Plans for complex enterprise initiatives.
• Successfully built internal support and employee buy-in of programs and processes to support organizational objectives.
• Participated in Diversity and Inclusion activities, as well as employee engagement programs.
• Collaborated and influenced key business leaders, project team members, third party vendors, and the Ulta IT teams to ensure alignment with key cross functional activities, measure program effectiveness, as well as.
• Partnered with Leadership to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.

Woodridge, IL, US

• Hired, trained, mentored, and motivated 15 Project Managers and CAD Detailers to support the project planning and execution of solutions for clients across the country.
• Managed project scheduling, and identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints, while successfully working within tight deadlines.
• Lead the employee social and cultural committee in collaboration with Human Resources, which included creating and implementing forward-thinking initiatives to improve employee engagement and morale.
• Oversaw and enhanced fundraising programs across the entire company.
• Led company-wide Value Stream Mapping initiative and continuous process improvement, while promoting employee buy-in of organizational objectives.
• Liaised with other departments, such as Sales, Design, and Production, to facilitate smooth project fulfillment and cross-departmental training.

Chicago, Illinois, US

• Managed a team of seven Project Management and Analytical associates.
• Developed a store conversion process, training, and Project Management documentation to align with a corporate strategic initiative, which brought $12.2 Million to the company in Sales for 2015.
• Collaborated cross-functionally to develop new conversion technology.
• Initiated and lead the department employee engagement activities.
• Maintained continuous process improvement to satisfy internal and external customers.
• Managed project resourcing, scheduling, and the budget for the Conversion Department.

US

• Lead work for a multi-million-dollar United States-Canada integration program.
• Collaborated with multiple functional groups, including Supply Chain, Finance, Marketing, HR, and Customer Service to ensure all program objectives are met in a timely fashion.
• Communicated project status, deliverables, and risks to business leaders of different levels.
• Creation and execution of all components of the project work plan and monitoring progress.
• Managed daily operations of multiple individual projects within an integration program.
• Created workflow diagrams and Gantt charts to clearly demonstrate processes and timelines.

US

• Developed strategies and designed pre-sale and post-sale processes and program standards for implementation by the OfficeMax customer service centers and sales teams.
• Collaborated cross-functionally with Senior leaders to design, initiate, and proactively implement sales and service processes and programs to ensure successful implementation and compliance.
• Planned and executed projects, processes, and programs for all segments of the business related to customer service and sales across multiple channels (i.e., phone, web, store, fax).
• Lead change efforts and partner with key stakeholders to identify the overall impact on associates.
• Provided post-implementation support and checkpoints for measuring success and developing improvement initiatives or actions.
• Aligned and coordinated sales and service project plans with other major company initiatives.

US

• Review, execution, and analysis of various reports with the utilization of Microsoft Excel, Microsoft Access, Business Objects, and SAP.
• Collaboration with demand planners to ensure the company in-stock goals are met.
• Planogram readiness, Verification of product availability for future ads, as well as past and future ad data analysis.
• Lead the Supply Chain employee engagement and inclusion activities.
• Partnered with Information Technology and Logistics to enhance and streamline deliveries from fulfillment centers to stores.

Deerfield, IL, US

• Identified and worked with corresponding departments and field store operations to update or revise policies and procedures, including analysis of data to provide recommendations of system procedure changes and.
• Collaborated cross-functionally to develop Compliance training, as well as conducted training and webinars.
• Applied problem-solving skills to analyze and resolve issues impacting business operations and goal achievement. Techniques included mapped process activities to identify shortfalls and proposed options to rectify.
• Summarized research data and operational information to assist in development of training procedures/documentation/job aides and support related new and existing store system software development, software revisions.
• Conducted interviews with key business users to collect information on processes and user requirements.
• Determined store system project requirements as they relate to legal and compliance needs.

Deerfield, IL, US

• Developed training materials, as well as utilized process improvement, problem analysis, and issue resolution skills.
• Training and auditing of over 100 call center employees and their case creation.
• Coordination of ePowerCenter development.
• Collaboration with various cross-functional Walgreens departments to ensure customer service satisfaction.

Deerfield, IL, US

• Management and leadership over pharmacy technicians in a fast-paced environment.
• Assisting the pharmacist by filling prescriptions, managing phone calls, resolving insurance problems, and operating pill counting machines.
• Controlling inventory by stocking, ordering, and maintenance of weekly reports.

Mba, Leadership, Technology And Operations Management

Bachelor Of Science, Health Science