Working in the Aftermarket Team improving systems, developing and testing IT systems, staff training, system implementation. Reviewing & improving ISO systems & processes. Producing & recording KPI measures, analysing data and identifying improvement areas.

Providing support to the Contract Manager with managing the Suez Somerset Operations.Identify opportunities for continual cost savings & efficiencies. Develop systems & processes, ensuring timely output to the required high levels of quality

Tuped from Skanska April 2021Managing the Somerset Fleet Maintenance Contract consisting of seven vehicle workshops across Somerset with eleven staff, providing routine maintenance & repairs for a variety of vehicles, being cars, minibuses, HGV lorries & gritters.Managing over 100 clients across three sectors of business with approx. 1000 vehicles, plant & trailers. Providing a first class service to our clients, scheduling all their vehicle compliance needs to ensure their… Show more Tuped from Skanska April 2021Managing the Somerset Fleet Maintenance Contract consisting of seven vehicle workshops across Somerset with eleven staff, providing routine maintenance & repairs for a variety of vehicles, being cars, minibuses, HGV lorries & gritters.Managing over 100 clients across three sectors of business with approx. 1000 vehicles, plant & trailers. Providing a first class service to our clients, scheduling all their vehicle compliance needs to ensure their vehicles remain roadworthy.Responsible for vehicle scheduling, managing client's expectations and reviewing suppliers & sub-contractors. I am also a member and contributor to our Social Values Committee.Recently obtained my Level 2 Certificate in Lean Management, my Professional Diploma in Six Sigma & Lean & my Level 5 in office management. Show less

Managing third party clientele, generating new business to increase contract revenue. Supplier relations, managing costs and stock valuations to achieve best price.

Temporary position to cover Line Manager's duties of daily management of workshop staff

Responsible for:• Daily Management of the Workshops Admin Team (4) & Training Co-Ordinators (2)• Client & supplier relations• Business performance reporting & management• End of month finance reporting (WIP, Stock Valuations, Outstanding Works & Internal Works Charging)* Staff development* Process review & document control* Attend 1-2-1 meetings with Workshop Chargehands to support their administrative tasks* Attend Client Meetings with Somerset County… Show more Responsible for:• Daily Management of the Workshops Admin Team (4) & Training Co-Ordinators (2)• Client & supplier relations• Business performance reporting & management• End of month finance reporting (WIP, Stock Valuations, Outstanding Works & Internal Works Charging)* Staff development* Process review & document control* Attend 1-2-1 meetings with Workshop Chargehands to support their administrative tasks* Attend Client Meetings with Somerset County Council* Attend Chargehand Meetings* Organiser of Contract Senior Leadership Team Events* Contract Communications Co-Ordinator* Comprehensive database management* Undertake annual and mid-term PDR's for all Admin Team Staff* PA to the Business Director* Contract Training* STEM Ambassador * Contract IIP Representative * Contract Mobilisation * IRCA certified Internal QMS Auditor Show less

TUPED over from Atkins through sale of Operational Services to Skanska Construction UK Ltd T/A Skanska Infrastructure Services.Business unit finance forecasting, quantitive analysis, target driven sales ledger management, purchase ledger management, client debt management, end of month/year finance reporting, stock management & productivity management. Staff supervision/motivation, annual leave & sickness management, resolvement of client & supplier queries, process improvements, New… Show more TUPED over from Atkins through sale of Operational Services to Skanska Construction UK Ltd T/A Skanska Infrastructure Services.Business unit finance forecasting, quantitive analysis, target driven sales ledger management, purchase ledger management, client debt management, end of month/year finance reporting, stock management & productivity management. Staff supervision/motivation, annual leave & sickness management, resolvement of client & supplier queries, process improvements, New client set up and management. Cost and contract management. Show less

Facilities management of 7 Workshops and 6 Network Depots in Somerset along with being the House Manager of Priorswood office. Process Auditor & PA to the Somerset & BaNES Business Director managing hotel bookings, travel arrangements and diary management.Contract Communications Officer for Somerset & BaNES, communicating corporate news & notifications of events to all staff. Editor of contract bi-monthly newsletter.Office Manager - Management of six admin staff… Show more Facilities management of 7 Workshops and 6 Network Depots in Somerset along with being the House Manager of Priorswood office. Process Auditor & PA to the Somerset & BaNES Business Director managing hotel bookings, travel arrangements and diary management.Contract Communications Officer for Somerset & BaNES, communicating corporate news & notifications of events to all staff. Editor of contract bi-monthly newsletter.Office Manager - Management of six admin staff. Responsible for overall integrity of data held on Fleetplan database & compiling periodic reports. Attending Senior Management Team Meetings & business seminars and positively contributing to group workshops & discussions. Management of customer invoicing to set targets. Fuel consumption reporting for all contracts/commissions. Integrity checking of monthly & quarterly Operator’s Licences. Process writing & management for all admin processes with the Admin Team & Fleet Dept.Management of fixed maintenance invoicing and asset raising & disposal for the Somerset County Council contract.Responsible for petty cash transactions & reconciliation. Management of 1-Link System. Attending monthly Chargehand Meetings & SCC Contract Meetings. Management of customers & suppliers. Setting up of the yearly financial rates onto Fleetplan for all customer contracts. Show less

SENIOR ADMIN - Supervising the workload of the Receptionist & Admin at Taunton & Plymouth and undertaking periodic reviews. Updating policies, procedures & Staff Handbook. Keeping property files up-to-date & dealing with utility companies etc. Signatory to Company cheque book & responsible for petty cash & paying staff expenses. Undertaking project work (creation of Independent Training Programme). Ordering stationery & First Aider.

TEAM LEADER - Daily supervision of 10 clerical staff. Responsible for ensuring all 999 transcriptions and witness statements are accurately copy typed & ready for the legal team by court dates. Providing induction training of work procedures & IT systems. Identifying/rectifying problems impacting on the Casebuilders & the Crown Prosecution Service. To conduct Performance Development Reviews on all staff. Provide Admin Manager with reports for management meetings on workload timescales &… Show more TEAM LEADER - Daily supervision of 10 clerical staff. Responsible for ensuring all 999 transcriptions and witness statements are accurately copy typed & ready for the legal team by court dates. Providing induction training of work procedures & IT systems. Identifying/rectifying problems impacting on the Casebuilders & the Crown Prosecution Service. To conduct Performance Development Reviews on all staff. Provide Admin Manager with reports for management meetings on workload timescales & productivity. Act as single point of contact within CJU for Managers, Casebuilders & Police Officers for all queries & directing resources accordingly. Show less

VIRTUAL ASSISTANT - Providing an admin service typing letters, quotes & reports for industries such as Financial Advisors, painters & decorators. Diary management.

ASSISTANT TO THE DIRECTOR updating Local Plan Reviews & ordering Local Plan documentation. Obtaining research information off the internet & communicating with clients and Councils via telephone & letter. Organising the Director’s diary & Team Meetings. Maintaining the office computers & server. Ordering stationery. Copy/audio typing of letters & reports etc. Attending monthly Land Meetings & minute taking. Maintaining petty cash & staff holiday entitlements. On-site First Aider & using… Show more ASSISTANT TO THE DIRECTOR updating Local Plan Reviews & ordering Local Plan documentation. Obtaining research information off the internet & communicating with clients and Councils via telephone & letter. Organising the Director’s diary & Team Meetings. Maintaining the office computers & server. Ordering stationery. Copy/audio typing of letters & reports etc. Attending monthly Land Meetings & minute taking. Maintaining petty cash & staff holiday entitlements. On-site First Aider & using Promap for land research purposes. Show less

LEGAL ASSISTANT in the Crystallised Shortfall Dept of Financial Institutions – Audio typing letters & reports. Communicating with clients via telephone & letter. Ordering stationery. Handling monies received from debtors. Negotiating with debtors on behalf of client regarding cash settlements. Completing Court forms. Fire Warden.

LEGAL SECRETARY in the Conveyancing Dept – Diary management & audio typing. Assisting conveyancing processes/legal documentation. Liaising with clients, solicitors & estate agents.

Ordering stationery, answering the phone, making appointments & receiving clients. Audio typing legal documents such as Wills. Basic accounts for the Internal Drainage Board. Calculating, creating & sending of client invoices.

OFFICE JUNIOR to the Warehouse Manager ordering stationery, answering the telephone, copy typing letters & orders. Receiving clients & preparing staff wages.

Audio typing letters & reports. Reception duties. Plan printing & folding. Filing & dealing with in-coming & out-going mail.