Anna Ferrantello Email & Phone Number

East Rockaway, Ny

• Responsible for bookkeeping and organizing financial transactions.• Maintains orderly electronic and hard copy filing system and bill clientele for services provided.• Handle all daily front desk duties and answer to customer problems, inquiries and complains.

• Ran and analyzed all Flash Sales, On Order and Class/Vendor reports, so buyer could monitor productivity and adapt inventory as needed in order to increase sales.• Entered orders and reorders, utilizing Escalate Merchandising System and dealt effectively with vendors.• Supported buyer and assistant buyer with allocations utilizing JDA Allocation System.• Researched and analyzed competitors to ensure company was on trend and products were competitively priced.• Entered transfers to ensure the product was being placed in the right store location, reducing markdowns, ultimately maximizing profitability. • Regularly walks the sales floor to confirm all product is out, properly priced and merchandised accordingly.• Gather feedback from stores on client profiles and customer needs.

Roosevelt Field Mall, Westbury, Ny

• Helped manage the final store liquidation process, and created incentives to keep staff motivated.• Monitored and reviewed staff and analyzed store performance on regular basis. • Provided customers with advice, styling tips and an overall enjoyable in-store experience.

Sunrise Mall, Massapequa, Ny

• Maintained store operations and performed return and sale analysis. • Received shipment weekly and shifted stockroom to create a more efficient flow.• Helped reach weekly sales goals bringing the store up for the season by 10%.• Handled all customer service issues relating to repairs.• Responsible for visual merchandising, following a visual presentation guide.• Encouraged employees to maintain a 10% conversion, a 6% increase of the previous year.

Southshore Mall, Bayshore, Ny

• Coached and trained sales associates on the selling floor, using creative techniques.• Ensured all weekly store goals were met by motivating the team.• Completed floor moves and markdowns weekly.• Created seasonal trend guides for the staff members to enhance fashion awareness.

Roosevelt Field Mall, Westbury, Ny

• Took direction from management and followed through with exceptional results.• Set personal sales goals so that they would be met on a daily basis.• Took on other projects such as creating window displays and participated in floor moves.