INSIGHT-DRIVEN COUNSELING BY THERAPISTS WITH COMBINED 50-YEAR EXPERIENCEAt Wiser Counseling, our mission is to guide teenagers, adults, couples, and families toward healing, growth and profound and sustained transformation. The transformative power of self-awareness, compassionate care, and healthy relationships are the core beliefs we hold at our practice. We are committed, client-centered therapists who orient individuals, couples, parents and their teenage children to foster thriving partnerships, improve intimacy, and cultivate fulfilling relationships. Clients can discover their inner strength, gain clarity, and build resilience through personalized sessions that are tailored to their individual needs.

Clinical leadership role to facilitate fast expansion of Valera Health in the Arizona market.Valera Health is a high-performing tele-mental health company that leverages a team-based approach, outcome measurement and proprietary digital tech.

• Established and optimized multiple Standardized Operational Procedures for a large medical practice, and identified and implemented three key growth initiatives with executive teams to achieve 20% annual revenue increase target• Finetuned and enhanced a high-touch, community-based coordinated care model, serving senior populations with complex and chronic conditions• Identified, pursued and closed more than twenty strategic accounts for a disease management network company by providing population health education, strategic alignment, and business planning support• Developed robust evidence-based and Medicare-compliant integrated behavioral health programs• Built innovation and aggressive market growth strategies and facilitate formation of multiple domestic and international partnership

- Implemented multidisciplinary team embedment in three Comprehensive Care Clinics to support on site collaboration with MDs, NPs, behavioral health specialists and other clinical staff - Operationalized practice adoption of patient engagement strategies around chronic condition prevalence to support providers in delivering high quality care at a lower total cost- Partnered with Data Analytics resources in the analysis of practice panel data to identify quality measure improvement opportunities to drive strong performance under value-based contractsArizona Care Network (ACN) is a physician-led, physician-governed accountable care organization and clinically integrated network that fosters collaboration and improved quality through shared resources, advanced technology and clinical best practices that align with emerging models of care delivery. ACN represents collaboration between Dignity Health and Abrazo Health, two market-leading organizations providing healthcare in Arizona.

- Selected as one of a two-candidate annual cohort for a premium post-MBA leadership development program focused on building leadership capabilities, business skills, and operational experiences to prepare for senior leadership roles- Trained on capital planning, project portfolio management, dashboard reporting, and employee engagement initiativesCVS Health is a pharmacy innovation company helping people on their path to better health.

- Recommended service offerings and patient support programs that will be part of the marketing strategy plan for a new biologic, based on analysis of patient unmet needs & competitive landscape- Initiated internal benchmark interviews with 12 organization leaders to enrich external gap analysis

- Evaluated and analyzed utilization patterns of more than 3000 Medicare members with a multidisciplinary team;- Spearheaded the launching of Behavioral Health Services unit with a new team of four clinicians;- Led and trained new social workers to play key advocate roles in health service access and delivery;- Collaborated across functions to prepare for the Medicare/Medicaid Dual Demonstration project

- Managed clinical operation of facility with daily attendance of 150 patients with complex health conditions;- Led a team of over 30 professional and paraprofessional staff;- Planned $3.6M annual budget and maintained steady business growth despite 15% state reimbursement cut;- Identified key metrics for staff performance evaluation and established baselines for operational efficiency;- Recommended a set of strategic management initiates to the shareholders, resulting in 20% efficiency increase and 15% cost saving;- Improved patient satisfaction scores from 45% to 70% in 2 years by creating and implementing a patient-centric care model with emphasis on inter-department communication;- Promoted from lead social worker to department head in two years, and then to program director in one year.

Coordinated home-based health care services with more than 200 community agencies and medical providers in Multipurpose Senior Service Programs - a Medicaid waiver program, serving 350 seniors with high risk of institutionalization in central Los Angeles areas