Anna Gebhardt Email & Phone Number

Sunnyvale, California, United States

San Francisco Bay Area

• Program Management and Business Analyst Consultant for numerous client accounts across technology, government, insurance, financial, utilities and academic sectors. Wore multiple hats, functioning as both a Technology.
• Oversaw 2-4 client program accounts at any given time in dynamic, fast-paced environments and highly distributed teams for complex technical IWMS upgrades, reimplementations, or migrations to the Cloud.
• Years of experience interfacing between technical and non-technical audiences to ensure requirements are accurately translated into deliverables which increase customer retention.
• Delivered results in each phase of the SDLC and Program lifecycle: from assisting with RFPresponses and project kickoffs through to go-live and transition to maintenance.
• Built dashboards and reports to track project performance against KPI's in Excel, Salesforce,Tableau, Smartsheets.
• Experience working independently and within a PMO organizational model, collaboratingwith other PM's on resource allocation, procurement and leveling.

San Francisco Bay Area

• Assessed impact of current business processes on user base and stakeholders and evaluated areas for improvement. Identified process inefficiencies through gap analysis and outlined sensible OOTB and custom solutions.
• Supported leadership team with reporting, analysis, and business presentations to inform business and IT strategies.
• Liaised between technical and non-technical audiences in regional offices to ensure user requirements were translated into prioritized, actionable product backlog items with clear build specifications.
• Strong documentation skills: BRD's, FDD's, assist with TDD's, UAT test cases and scripts,department playbooks, process workflows, training materials, and data migration/dataupload templates.
• Experience leading discovery sessions, customer interviews, sprint reviews/retrospectives,product demo's, UAT and train-the-trainer sessions.
• Experience creating requirement traceability matrices, work breakdowns, delivery roadmaps,realistic project schedules, and user-journey UI wireframes.

San Francisco Bay Area

• Shaped the strategic direction and operational framework that helped grow the REWS' Data Integrity Program from 1 person (me) to a department-wide, cross-functional initiative.
• Implemented application, business system and business workflow optimizations generating cost savings worth tens of thousands of dollars.
• Significantly improved portfolio data accuracy in REWS' IWMS system during a period of rapid growth.
• Integral program team member responsible for managing the multi-year global migration to TRIRIGA IWMS.
• Liaised closely with Corp Eng and global internal customer base to ensure development/enhancement work aligned with requirements.
• Helped prepare and deliver QBR's to senior leadership.

Bachelor Of Science (B.Sc.), Psychology

Activities and Societies: Women's Fencing Captain (2006-07) Awarded: Academic Excellence for International Students Scholarship, 2005.

Education record