Anna Watson
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Anna Watson Email & Phone Number

Associate Director - Customer Transformation at PwC New Zealand
Location: Christchurch, Canterbury, New Zealand 13 work roles 3 schools
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Current company
Role
Associate Director - Customer Transformation
Location
Christchurch, Canterbury, New Zealand
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Who is Anna Watson? Overview

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Anna Watson is listed as Associate Director - Customer Transformation at PwC New Zealand, a with 1252 employees, based in Christchurch, Canterbury, New Zealand. AeroLeads shows a matched LinkedIn profile for Anna Watson.

Anna Watson previously worked as Associate Director - Experience Consulting at Pwc New Zealand and Manager - Experience Consulting at Pwc New Zealand. Anna Watson holds Bachelor Of Laws (Llb) (Hons - First Class), Bachelor Of Arts (Geography), Law from University Of Otago.

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PwC New Zealand

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Profile bio

About Anna Watson

A former lawyer, I bring expertise in customer experience, collaboration design, service design, stakeholder engagement, people leadership, and strategy. I show up with empathy, focus, and curiosity. I'm an Associate Director in PwC's Customer Transformation team. I help my clients understand their customers, design customer-centric experiences, and support them to implement transformation. I'm dedicated to growing as Tangata Tiriti, both personally and through my mahi. I transitioned from law to facilitation and human-centred design in 2016, where I started to build up a career focused on helping organisations, and the humans within, to solve complex problems.

Listed skills include Youth Leadership, Wellness Coaching, Legal Advice, Entrepreneurship, and 20 others.

Current workplace

Anna Watson's current company

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PwC New Zealand
Pwc New Zealand
Associate Director - Customer Transformation
Christchurch, NZ
Website
Employees
1252
AeroLeads page
13 roles

Anna Watson work experience

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Associate Director - Customer Transformation

Christchurch, Nz

Associate Director - Experience Consulting

Current

Wellington, Wellington Region, New Zealand

Jul 2021 - Present

Manager - Experience Consulting

Wellington & Wairarapa, New Zealand

The Customer and Citizen Transformation is a national team within PwC's Consulting practice. We're a bunch of human-centred designers who are energised by helping our clients become truly customer-centric. The suite of services that I and my team bring include customer strategy, customer value prop, analytics and customer research, service design, stakeholder engagement, experience design, ways of working, prototyping and innovation.I started at PwC as a Senior Analyst and moved to… Show more The Customer and Citizen Transformation is a national team within PwC's Consulting practice. We're a bunch of human-centred designers who are energised by helping our clients become truly customer-centric. The suite of services that I and my team bring include customer strategy, customer value prop, analytics and customer research, service design, stakeholder engagement, experience design, ways of working, prototyping and innovation.I started at PwC as a Senior Analyst and moved to Manager after my first six months. Show less

Apr 2019 - Jul 2021

Associate

Wellington

Ākina is New Zealand's primary intermediary for social enterprise. It aims to transform New Zealand's economy by harnessing the power of enterprise for positive social and environmental progress. I investigated the mentoring landscape in Aotearoa, with a focus on social enterprises. I delivered a report to the Sector Development Programme setting out what mentoring programmes were on offer as at 2018; what best practice in mentoring looks like; and how social enterprise needs differ from NFPs… Show more Ākina is New Zealand's primary intermediary for social enterprise. It aims to transform New Zealand's economy by harnessing the power of enterprise for positive social and environmental progress. I investigated the mentoring landscape in Aotearoa, with a focus on social enterprises. I delivered a report to the Sector Development Programme setting out what mentoring programmes were on offer as at 2018; what best practice in mentoring looks like; and how social enterprise needs differ from NFPs and commercial enterprises. Show less

Sep 2018 - Apr 2019

Operations & Culture Curator

Wellington & Wairarapa, New Zealand

PledgeMe offers three ways to crowdfund: projects, equity and lending. Examples include ParrotDog Brewery's equity campaign, which raised $2,000,000 in two days, and social enterprise Ethique which crowdfunded $500,000 in 90 minutes. I had a range of operational management responsibilites. I designed and delivered PledgeMe's bi-annual team retreats (part-strategy and part-team building). I led HR processes such as recruitment and culture curation. I supported the testing and roll-out of… Show more PledgeMe offers three ways to crowdfund: projects, equity and lending. Examples include ParrotDog Brewery's equity campaign, which raised $2,000,000 in two days, and social enterprise Ethique which crowdfunded $500,000 in 90 minutes. I had a range of operational management responsibilites. I designed and delivered PledgeMe's bi-annual team retreats (part-strategy and part-team building). I led HR processes such as recruitment and culture curation. I supported the testing and roll-out of a new wesbite. I also helped facilitate delivery of Tā Koha, a collaboration between PledgeMe and Māori Women's Development Inc which supports Māori entrepreneurs in their crowdfunding journey. Show less

Sep 2017 - Apr 2019

Advisory Board Member

Wellington & Wairarapa, New Zealand

I was one of the original members of the PopUp Business School Aotearoa team. I helped Tony Henderson-Newport, "Chief Kiwi" bring PopUp to New Zealand, which delivers free 10-day courses to people wanting the confidence and skills to start a business with no money.I was co-facilitator, taking participants through a variety of workshops including:* How to set a business up for free* Build a website with no money* The quickest way to find a customer* Building motivation… Show more I was one of the original members of the PopUp Business School Aotearoa team. I helped Tony Henderson-Newport, "Chief Kiwi" bring PopUp to New Zealand, which delivers free 10-day courses to people wanting the confidence and skills to start a business with no money.I was co-facilitator, taking participants through a variety of workshops including:* How to set a business up for free* Build a website with no money* The quickest way to find a customer* Building motivation, confidence and your business* The quickest ways to start upHaving taken a step back from facilitating the course for now, I am currently a member of the PopUp's "Think Tank", which acts as an advisory board to guide PopUp's future direction and strategy. Show less

Aug 2017 - Apr 2019

Facilitator & Consultant

Independent Consultant

Wellington & Wairarapa, New Zealand

I supported organisations to nurture their people and impact. I worked with a diverse range of organisations; from social enterprise to small business and non-profits. Clients included Bell Gully, Seven Electrical, the Ākina Foundation, Festival for the Future, Prepair and EXP Agency.I worked with clients to design and facilitate workshops for their employees. Examples include equipping summer clerks in the legal profession with the skills to thrive in their new environment; and running… Show more I supported organisations to nurture their people and impact. I worked with a diverse range of organisations; from social enterprise to small business and non-profits. Clients included Bell Gully, Seven Electrical, the Ākina Foundation, Festival for the Future, Prepair and EXP Agency.I worked with clients to design and facilitate workshops for their employees. Examples include equipping summer clerks in the legal profession with the skills to thrive in their new environment; and running an indoor/outdoor -based workshop for electrical apprentices to help them learn how to make the most of their apprenticeship. Show less

Aug 2017 - Apr 2019

Venture Coach

Wellington & Wairarapa, New Zealand

I was a venture coach for the Wellington cohort of Live The Dream, a nine week social enterprise accelerator programme. I provided day-to-day coaching and support for participants to develop their social entrepreneurship and enterprise capability throughout Live the Dream. I drew on my ability to coach and support participants to apply design thinking and lean start-up methodologies as they worked to better understand the problems they were trying to solve, develop and test ideas, and develop a… Show more I was a venture coach for the Wellington cohort of Live The Dream, a nine week social enterprise accelerator programme. I provided day-to-day coaching and support for participants to develop their social entrepreneurship and enterprise capability throughout Live the Dream. I drew on my ability to coach and support participants to apply design thinking and lean start-up methodologies as they worked to better understand the problems they were trying to solve, develop and test ideas, and develop a viable enterprise model for their venture. Show less

Oct 2016 - Mar 2017

Programme Manager

Wellington & Wairarapa, New Zealand

Future Leaders Programme Manager:Future Leaders is a leadership programme run in partnership with the Mayor’s Taskforce for Jobs and a number of regional councils. Future Leaders works with young people aged 17-25 to build their capability and kick off some awesome community-led initiatives designed to make a small change with a big impact. I co-designed and managed a successful pilot in 2016, working alongside Mayors and key community leaders in Buller, Kawerau, Opotiki, Whakatane… Show more Future Leaders Programme Manager:Future Leaders is a leadership programme run in partnership with the Mayor’s Taskforce for Jobs and a number of regional councils. Future Leaders works with young people aged 17-25 to build their capability and kick off some awesome community-led initiatives designed to make a small change with a big impact. I co-designed and managed a successful pilot in 2016, working alongside Mayors and key community leaders in Buller, Kawerau, Opotiki, Whakatane, Manawatu, Palmerston North and Rotorua. ---Live the Dream Wellington Manager: Live the Dream is a nine week accelerator programme to develop young social entrepreneurs and their ventures. Our participants access an amazing range of coaches, mentors, inspiring speakers and workshop facilitators who challenge and support them to bring their ideas to life. Show less

May 2016 - Mar 2017

Hiking Guide

Ultimate Hikes

Milford Track / Routeburn Track

I guided groups of 50 people on the multi-day Milford Track and Routeburn hikes in Fiordland, New Zealand. My core responsibilities included overseeing the general safety of the walkers; hands-on guidance in adverse weather and to struggling walkers; and providing ‘bush interpretation’. Fun responsibilities included kea spotting and encourgaing walkers to keep walking despite their blisters.

Oct 2015 - Apr 2016

Solicitor

Auckland, New Zealand

Admitted to the Bar as a Barrister and Solicitor of the High Court of New Zealand in September 2013. I specialised in commercial law, including mergers and acquisitions, joint ventures, company restructures and business law advice.

Mar 2013 - Oct 2015

Visiting Lawyer

London, United Kingdom

Practice areas included mergers and acquisitions, capital markets and corporate governance.

Sep 2014 - Feb 2015

Summer Law Clerk

Auckland, New Zealand

Nov 2010 - Feb 2011
Team & coworkers

Colleagues at PwC New Zealand

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3 education records

Anna Watson education

Bachelor Of Laws (Llb) (Hons - First Class), Bachelor Of Arts (Geography), Law

University Of Otago

Leaders of Tomorrow Scholarship Otago Alumni Scholarship University of Otago Richardson Scholarship in Arts

Bachelor Of Laws (Llb) (Hons - First Class), Bachelor Of Arts (Geography), Civil Law; Human-Based Geography

Uppsala University

International University Exchange Programme

Ncea Levels 1-3

Columba College, Dunedin, New Zealand

New Zealand Qualifications Authority Scholarship in Geography New Zealand Qualifications Authority Scholarship in English

FAQ

Frequently asked questions about Anna Watson

Quick answers generated from the profile data available on this page.

What company does Anna Watson work for?

Anna Watson works for PwC New Zealand.

What is Anna Watson's role at PwC New Zealand?

Anna Watson is listed as Associate Director - Customer Transformation at PwC New Zealand.

Where is Anna Watson based?

Anna Watson is based in Christchurch, Canterbury, New Zealand while working with PwC New Zealand.

What companies has Anna Watson worked for?

Anna Watson has worked for Pwc New Zealand, The Ākina Foundation, Pledgeme, Popup Business School Aotearoa, and Independent Consultant.

Who are Anna Watson's colleagues at PwC New Zealand?

Anna Watson's colleagues at PwC New Zealand include Nathan Wylie, Hayley Chaimowitz, Joshua Qin, Jackson Astley, Ca, and Cathy Zhang.

How can I contact Anna Watson?

You can use AeroLeads to view verified contact signals for Anna Watson at PwC New Zealand, including work email, phone, and LinkedIn data when available.

What schools did Anna Watson attend?

Anna Watson holds Bachelor Of Laws (Llb) (Hons - First Class), Bachelor Of Arts (Geography), Law from University Of Otago.

What skills is Anna Watson known for?

Anna Watson is listed with skills including Youth Leadership, Wellness Coaching, Legal Advice, Entrepreneurship, Legal Research, Legal Writing, Dispute Resolution, and Corporate Law.

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