Anna Wilkinson Email & Phone Number

Salt Lake City, Ut, Us

Salt Lake City, Utah, United States

• (Including responsibilities of “Systems Compliance Quality Specialist”) • Partner with Systems Integration, Commercial Operations, Clinical Operations and Project Management – cross-functionally support the implementation of new software Advanced MD, Cloudbyz, EMR Integrations, LifePoint, SalesForce, SMS360 and 10to8.• Collaborate with the above departments on software improvements/hotfixes/trainings and review all documentation including Standard Operating Procedures (SOPs), UATs and Azure Dev Ops boards.• Train new Software Engineers in proper UAT documentation practices.• Managed “continuous improvement” initiative to provide training resources for all company software and maintained resources on company SharePoint.• Lead implementation of new module into the Quality Management System (MediaLab) that tracks and automates corrective/preventative actions/nonconformances –replacing outdated manual process.• Create required departmental trainings using Articulate 360 and Vyond to produce interactive SCORM content that is hosted and tracked through Quality Management System (QMS).

Salt Lake City, Utah, United States

• Responsible for the quality assurance of all software systems according to FDA regulations GAMP/GMP, CFR, PIC/S, etc.• Completed mandatory company training metrics improved to less than 5% overdue after heading the transfer of old quality management system Title21, implemented into new system, MediaLab. • Saved $90k annually by implementing MediaLab My Courses into the QMS and replacing unnecessary expensive Learning Management System (LMS) programs that were in place.• Train, set up new users and problem-solve user issues in the QMS.• Project managed cross-departmental groups to implement new modules and make improvements to the QMS.• Reduced time spent in documenting and executing change controls for the QMS by authoring new procedure that utilizes JIRA for tracking progress of change requests, designed UAT template specifically for QMS change control and change request form for QMS end-users.• Perform and execute internal audits for validated software, log and track CAPAs/nonconformances and work with departments to complete audit items.• Lead continuous improvement initiatives utilizing Agile and Kanban techniques as they relate to software validation through collaboration with other departments, surveys, user feedback, creation of SharePoint pages for employee resources, etc.

Salt Lake City, Utah, United States

• Performed 4-day high complexity assay leading to the LC/MS analysis of peptides to predict risk score for preterm labor.• Directed Method Development projects to improve efficiency of processes.• Executed statistical data analysis for troubleshooting and Method Development work using Excel and Prism Software.• Trained new Medical Laboratory Scientists.• Created a new training program for Medical Laboratory Scientists and implemented by leading all training for new Medical Laboratory Scientists.• Authored, edited, and reviewed SOPs in the QMS (Title21).

Scottsdale, Arizona

• Fast-paced level 1 trauma blood bank dealing with frequent Massive Transfusion Protocols.• Management of trauma stock in the blood bank.• Problem-solving of unusual cancer cases and deliberation with team to deliver fast turnaround time.- 433 bed hospital specialising in bone marrow transplants and cancer patients where a constant high volume of work is expected with unusual cases that require problem solving skills - Chemistry instruments: Beckman Coulter DXC600 and DXI200, Beckman Coulter automated line, Geenius HIV 1/2 confirmation assay, Architect i2000, Vidas PCT- Blood Bank instrument: Ortho Vision - Lab Information Systems: Epic, McKesson HBB, Remisol

Salt Lake City, Utah

• Day Shift Generalist working in Chemistry, Blood Bank, Hematology, UA & Coagulation and responding to positive blood cultures in Microbiology.• Operated Chemistry and Hematology machine maintenance & calibrations.• Inventory management & ordering.• QC performance and analysis.

Salt Lake City, Utah

- Clinical rotations in the Laboratory with Medical Technologists in Chemistry, Blood Bank, Hematology, Microbiology, Pathology and Phlebotomy- Weekly examinations and end of rotation competency tests

Hbll- Software Training

-Taught Adobe, Microsoft, Qualtrics, Google, Wordpress programs to classes of up to 35 people-Assisted people in trouble shooting software problems-Continuously learned software and kept updated on changes-Program Lead in Qualtrics: created class curriculum for other Trainers and trained them on Qualtrics use and competency

Hbll- Science And Maps

- Taught students how to use the library database for research- Created 3D .obj and .stl files inAutoDesk Fusion 360 - Printed 3D files on Makerbot and Ultimaker- Library Information System for checking out books, maps and other items

Bachelor’S Degree, Clinical Laboratory Science/Medical Technology/Technologist

Activities and Societies: Vice President of the Medical Laboratory Science Club, Member of the Best Buddies Club

Associate’S Degree, Biomedical Sciences, General