Anna Heaney Email and Phone Number
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Anna Heaney personal email
Currently leading the Customer Solutions Team at JobAdder. A commercially-focused Customer Success Leader, passionate about empowering professionals to deliver seamless customer experiences.
Jobadder
View- Website:
- jobadder.com
- Employees:
- 114
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Director Of Customer SolutionsJobadder Jun 2024 - PresentLondon, England, United KingdomCurrently leading the Presales, Implementations & Customer Solutions Teams
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Global Head Of ImplementationsJobadder May 2022 - Jul 2024London, England, United KingdomAccountable for the overall Implementations organisation, short and long-term strategy, OKRs, resource planning and budget allocation. Focused on coaching a global management team on how to empathetically drive their regional teams' progression and performance. Partnered heavily with leaders across the pre-sales and post-sales customer lifecycle, in order to facilitate joyful customer journeys.
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Client Onboarding & Implementations Lead (Emea & Na)Jobadder Sep 2019 - May 2022London, England, United KingdomResponsible for building and leading an EMEA and NA based team of Implementation and Data Migration specialists. Accountable for overall team performance, client satisfaction and project allocation.
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Client Onboarding & Training ConsultantJobadder Jan 2019 - Sep 2019London, United KingdomManaged end-to-end Customer Implementations and Data Migrations by ensuring a deep understanding of customer's requirements and agreed scope. Configured software solution to meet client needs, including customisations and integrations.Developed and delivered training programs for customer teams to maximise product utilisation and user adoption.
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Cohort Host UkPreflight Community Nov 2022 - PresentLondon, England, United KingdomResponsible for curating content for, and hosting, webinars, office hours and in-person events. -
MemberFuture Of Saas Jan 2019 - PresentLondon, England, United KingdomFuture of SaaS was founded with a vision of providing the most comprehensive resources, content, and learning materials for SaaS leaders at every stage of growth. This is why we cover everything from finance and investment to marketing, strategy, customer success, DEI, and much more! -
Customer Care TrainerAgilico Jan 2018 - Jan 2019Croydon, United KingdomDevised Implementation plans that focused on driving customer adoption through efficient onboarding and engaging training. Responsible for end-end Customer Experience, from presale solutioning to onsite rollout days. -
Human Resources CoordinatorDmc Canotec Jul 2017 - Jan 2018Croydon, United Kingdom
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Research AssistantAndy Research Clinic Jun 2015 - Jun 2016Reading, United Kingdom -
English As A Second Language TeacherBritish School Alzira - Xàtiva - Gandia Oct 2012 - Jun 2013Alzira, Spain
Anna Heaney Skills
Anna Heaney Education Details
Frequently Asked Questions about Anna Heaney
What company does Anna Heaney work for?
Anna Heaney works for Jobadder
What is Anna Heaney's role at the current company?
Anna Heaney's current role is Director of Customer Solutions @ JobAdder | Senior Customer Success & Professional Services Leader.
What is Anna Heaney's email address?
Anna Heaney's email address is an****@****der.com
What schools did Anna Heaney attend?
Anna Heaney attended University Of Reading.
What skills is Anna Heaney known for?
Anna Heaney has skills like Training, Client Relations, Client Training, Customer Onboarding, Public Speaking, Teamwork, Time Management, Management, Customer Success.
Who are Anna Heaney's colleagues?
Anna Heaney's colleagues are Isaac Leung, Sarah Jobadder, Aimee H., Devendra Jobs, Daniel Cahill, Thành Nguyễn, M Test.
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Anna Heaney
Dublin -
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1pc.gov.au -
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