Anna Helminen

Anna Helminen Email and Phone Number

Head of Data & Research at Sanoma Learning @ Sanoma Learning
Anna Helminen's Location
Finland, Finland
About Anna Helminen

I guide the development of forward-thinking products with a strong emphasis on understanding and addressing user needs. I am passionate about fostering a culture of human and data centric design throughout a company.The key factors driving my work are: 1. delivering exceptional customer experiences 2. promoting a culture of purpose and inspiration 3. aligning UX, data and business strategyI strive to understand customer experiences by starting with the foundational needs of users. My goal is to create successful and meaningful experiences for both customers and colleagues.Specialties: Experiments, leadership, data strategy, product management, AI initiatives, analytics, trainings, user experience, customer journeys, agile methodologies, usability, user-centred design, user research, co-design, user innovation, concept design, prototyping

Anna Helminen's Current Company Details
Sanoma Learning

Sanoma Learning

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Head of Data & Research at Sanoma Learning
Anna Helminen Work Experience Details
  • Sanoma Learning
    Head Of Data Engineering And User Research
    Sanoma Learning Aug 2023 - Present
    Leading data engineering activities, AI initiatives, UX strategy, and user research to deliver human-centred solutions
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  • Sanoma Learning
    User Research & Experiments Manager
    Sanoma Learning Oct 2021 - Aug 2023
    Helsinki, Southern Finland, Finland
    UX strategy of customer facing products, team management, experiment & innovation processes
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  • Sanoma Learning
    Senior Design Researcher
    Sanoma Learning Oct 2020 - Oct 2021
    Helsinki, Southern Finland, Finland
    Supporting the strategic design and development of services for the secondary education.
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  • Euroclear
    Experience Design Lead
    Euroclear Jun 2019 - Oct 2020
    Brussels Area, Belgium
    Human-centred strategy and culture development together with agile, design practices and metrics, increasing empathy towards end-users, product management
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  • Sanoma Media Finland
    Digital Customer Service & Experience Lead
    Sanoma Media Finland Apr 2017 - May 2019
    Team leader (over 20 team members), user-centred and agile culture development, digitalisation of customer service, self-service improvement, product owner, design sprint application
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  • User Intelligence • Customer Experience Company
    Senior Cx Consultant
    User Intelligence • Customer Experience Company Apr 2015 - Mar 2017
    Helsinki Area, Finland
    Research team leader, UX certification trainer for project managers,combining scrum software development with customer journeys
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  • User Intelligence
    Consultant, User Experience
    User Intelligence Mar 2011 - Mar 2015
    User-centered service design, user research and journeys, agile project management and prototyping in various projects, in Finland and in the Netherlands
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  • Uxalliance
    Ux-Pm Certification Trainer
    Uxalliance Mar 2015 - Mar 2017
    Helsinki
    UX certification trainer for project managers:www.ux-pm.comUX-PM is an international training program certified by UXallianceThe certification positions project managers to:- Advocate a user-centered approach to product and service design- Integrate UX tools and methods to improve product quality and process efficiency- Decide where and when to make UX investments and trace the impact of those investments
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  • Muikea
    Co-Founder
    Muikea Jul 2014 - Dec 2016
    Start-up for better employee experiences and variety of recreational services
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  • Kela
    Ui Designer
    Kela May 2008 - Mar 2011
    Pitäjänmäki, Helsinki
    User interface design for an internal information system and database, sub-productmanagement, responsibility of usability and UI standard
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Anna Helminen Skills

User Experience Usability Testing User Centered Design User Research Usability User Experience Design Persona Heuristic Evaluation User Interface Design Usability Engineering Service Design Qualitative Research Concept Design User Scenarios Human Computer Interaction Interaction Design Project Management Information Architecture Ethnography User Stories End User Training Human Interaction Personas Customer Experience Contextual Inquiry

Anna Helminen Education Details

  • Aalto University
    Aalto University
    Usability School, User-Centered Design In Telecommunications
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  • Vaskivuoren Lukio
    Vaskivuoren Lukio
    High School Diploma

Frequently Asked Questions about Anna Helminen

What company does Anna Helminen work for?

Anna Helminen works for Sanoma Learning

What is Anna Helminen's role at the current company?

Anna Helminen's current role is Head of Data & Research at Sanoma Learning.

What schools did Anna Helminen attend?

Anna Helminen attended Aalto University, Vaskivuoren Lukio.

What skills is Anna Helminen known for?

Anna Helminen has skills like User Experience, Usability Testing, User Centered Design, User Research, Usability, User Experience Design, Persona, Heuristic Evaluation, User Interface Design, Usability Engineering, Service Design, Qualitative Research.

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