Anna Herberholz Email & Phone Number

Troy, Michigan, United States

• Responsible for efficiently and safely opening and closing the store independently.
• Correctly identify, label, sort, and price client items at drop off in order to provide delay free pick-ups.
• Created a precise procedural checklist for effective future use.
• Operated cash register accurately while displaying warm, friendly communication skills resulting in positive customer feedback and return business.

Bingham Farms, MI, United States

• Motivated and detail-oriented call center team member routinely recognized for positive client feedback.
• Highly skilled in handling high pressure situations and resolving complex customer issues within an intensive setting.
• Excel at multitasking and problem solving while demonstrating positive attitude and communicating clearly and effectively.

Troy, Michigan, United States

• Responsible for initiating a positive and welcoming first impression by greeting guests immediately upon arrival providing prompt service and accurate wait times including phone interactions as well.
• Efficient seating of customers during peak times, including reservations, to maximize restaurant capacity to serve more guests while managing individual server loads to ensure excellent customer service.
• Trained new hostesses to promote teamwork and positivity resulting in improved employee retention.
• Organized and maintained cleanliness in dining area lessening the time required for closing tasks.

Bachelor'S Degree, Marketing, Junior

Activities and Societies: Sigma Kappa, CHAARG, Tiger Transition Mentorship Program, and Intramural Sports

High School Diploma, High School/Secondary Diplomas And Certificates

Activities and Societies: Field Hockey, Softball, Basketball, NHS, SHSI like to stay active and involved in my community. Sports are a.