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As a consultant, I led enterprise project management methodology development, training, and support. I directed large cross-functional teams for successful enterprise-wide projects. Managed multiple projects with internal staff and external vendors, delivering on stakeholder needs within budget. Defined roles, scope, and objectives, ensuring cross-functional understanding. Tracked progress through concise reports, identifying and recommending improvements, cost-saving measures, and schedule optimizations for enhanced project outcomes.

Spearheaded all aspects of Project Management, including defining Project Scope and Objectives in collaboration with stakeholders. Ensured technical feasibility by conducting need assessments, managing procurement and inventory, and providing staff training. Contributed crucial support and leadership in Project Planning and logistics management. Implemented operating policies and procedures to boost productivity, reduce costs, and improve efficiency. Optimized sales and fulfillment to lower overhead costs, resulting in increased profitability. Elevated employee utilization by over 23% and achieved a 98% satisfied fulfillment rate for Customer Services. Implemented next-generation POS technology to drive long-term business success and profit growth. Streamlined company processes and achieved nearly 50% increased profits in seven months, ensuring customer satisfaction and reducing operational risk by 30%. Evaluated suppliers' performance, maintained tight cost controls, and managed inventory effectively for optimal business performance. Conducted fortnightly inventory audits and maintained well-stocked merchandise. Verified billing invoices and expense reports, reducing financial inconsistencies. Implemented a robust feedback mechanism for positive Customer Experience and retention with Zero Tolerance.

Being Company’s focal point; Managed functions for all Operational issues associated with Terminal Building and Indenting businesses respectively. Reduced average contract expenses by 20% through aggressive negotiations with Vendors. Evaluated Suppliers by assessing quality, timeliness and compliance of deliveries to maintain controls and maximize business efficiency by 60%. Rigorously monitored employee productivity and optimized procedures to reduce the cost by 20%, Managing Procurement / purchasing material for Oil Storage Terminal Construction work. Enhanced Competitive & Reliable Supplier base, locally and globally, leading to timely delivery, high quality and competitive prices. Drive initiatives in the management team and organizationally that contribute in matters related to business structure and growth, long-term organizational planning and strategy as a member of the management team. I performed all managerial and administrative functions as established by Company policy / management.

Responsible for meeting all relevant statutory and mandatory requirements associated with operations and for working within the framework of the company’s core values, as well as promoting its ethos and mission statement. Effectively increased IT productivity, efficiency, agility and responsiveness, leading a 11-member team design VMware and Software high availability solutions. Led and managed team members engaged in administrating complex IT infrastructure locally and internationally. Produced databases, tools, queries and reports for analyzing, summarizing for root causing analysis. Versed in finding patterns and trends in complex, multivariable data sets. Introduced & successfully implemented CRM methods / technology by introducing KPIs which increased customer service efficiency by 15%. It also contributed in decreasing dependency and rework. Responsible for bringing cost cutting within a period of 3 months. Documented specialized Data and requirements to address business demands while Empowering Project teams for technical development in Agile Environment worth PKR 20M IT program. Coordinated and Supported business continuity and disaster recovery. Managed office support functions; direct the work activities of assigned clerical personnel (HR & Admin); prioritize and coordinate work assignments; review work for accuracy.

Managed & successfully delivered on timely tender management, projects, and sales support for National Account Managers. This helped liberate time for account managers to generate more sales for the company. Successfully delivered on targets with regards to customer operations including logistics; budgeting & pricing. Ensured 100% on time delivery to customers which helped achieve growth targets for the company. Introduced and implemented effective communications strategy that made coordination of sales activities smooth and seamless.

Introduced and implemented processes and policies that enabled functions to be aligned with organization's mission. It resulted in improved management reports; internal communications and planning. Managed and increased the effectiveness and efficiency of Support Services (HR, IT and Finance) by 35% through improvements to each function as well as coordination and communication between support and business functions. Negotiating contracts with suppliers to meet quality, cost and delivery requirements optimized the movement of supplies & ordering.

Played a key role in a comprehensive project to document procurement processes and procedures to serve as a roadmap for implementation while Executing all managerial and administrative functions as established by Company policy / management. Carried out customer needs assessments and coordinated resolutions with supply chain and quality teams. Devised, deployed and monitored processes to boost long-term business success and increase profit levels by 30%. Effectively provided cost/benefit analysis for negotiations with vendors and managed store equipment including computers, printers, CISCO networking parts and routers. Performed supplier risk evaluations and supported regulatory inspection, Streamlined and monitored quality programs to alleviate overdue compliance activities. Reduced overall stocking locations by more than 10% by redesigning the strategic sourcing network. Enhanced Competitive & Reliable Supplier base, locally and globally, leading to timely delivery, high quality and competitive prices. Effectively negotiated manufacturing service agreements and quality standards. Supervised staff of 10 personnel by implementing company policies, protocols, work rules and disciplinary action. Increased operational efficiency by developing improved filing systems for confidential client records, prepared Weekly reporting on departmental performance ensuring Supply Chain Best practices. Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets. Oversaw global product development and partner relationships, enabling footprint expansion into new markets. Achieved substantial results by using market expertise and business knowledge to make proactive decisions.

HIGHLIGHTS:• Handling Imports / Exports of computer and networking parts• Internal Orders, Vendors, Business Partners • Routine International Correspondence • Regular interaction with matters related to Customs at Airport, including HS codes • Handling L/C Documents and Bank Guarantees • Data Entry in Lotus Approach • Facilitating Customer Relationship Management (CRM) on Seibel • Managing Sales Pipeline through rigorous reports • Sales team coordination between Pakistan and the regional head sales in Dubai • Sales reporting on Lotus sheets

HIGHLIGHTS:•Responsible for all account revenue and account growth, successfully achieved sales target of 20,000 USD $ quarterly.•Maintain accurate records of all sales and prospecting activities using CRM, including business development opportunities, presentations, closed sales, and follow-up activities.•Delegate tactical duties to Account Support Team and determine how much communication Support Team has with client.•Responsible for overall client satisfaction, logistics solutions and problem resolution •Responsible for generating new business through selling consultative, providing exceptional account management, achieving profitable sales volumes through assigned strategic account objectives.

· General Administration Related Functions of the Branch.· Correspondence Related Functions· Assisting the Branch Manager in Special Projects