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I'm a product manager on the Business Critical Services team at Cisco. I love working on products that are mission-critical and that support the growth, security, and healthy future of the internet.
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Product Manager, Customer Experience - Business Critical ServicesCisco Aug 2019 - Jan 2023San Francisco, California, United States• Built an internal web based tool for costing, turning a costing model previously created on multiple excel spreadsheets needing continuous time-consuming iterations to a dynamic tool that can support multiple changes with little to no downtime and no errors. What previously took 2-3 hours per cost estimate now takes 20 mins• Tracked, reviewed and prioritized risks and issue for current and future releases• Managed and mentored a PM intern and was responsible for development, performance review, scoping and assigning projects, and teaching• Responsible for setting up tooling including Aha and Rally to create prioritization frameworks and product roadmaps for the team -
Business Operations & Analytics, Customer ExperienceCisco Jul 2018 - Aug 2019• Led effort to streamline & automate report creation by documenting processes that could be followed by offshore teams -
Strategy & Business Operations, Internet Of Things (Iot) & Lab And Solution ValidationsCisco Aug 2014 - Aug 2018San Jose, California• Built fiscal year planning models and analyzed historical data, pipeline trends and forecasting to create plans for the fiscal year to present to leadership• Responsible for tracking bookings and revenue and created P&L charts along with metric summaries regularly across all teams in group.• Prepared and led weekly forecast calls presenting current business growth and discussing challenges, opportunities and to ensure target for quota is met.• Used tools such as Tableau, Smartsheet, QuickView, SalesForce and Business Objects in order to gather intelligence and create analytical dashboards. -
Strategy & Operations, Customer Partner ExperienceCisco Jan 2014 - Aug 2014• Supported Service Sales teams with detailed analysis around large, global accounts & contract renewals. • Presented analysis & recommendations to key stakeholders, using SAP & Oracle tools to gather data. • Collaborated closely with the sales teams to ensure that data was accurately presented, and streamlined processes to reduce turnaround time. -
Product Marketing InternSony Computer Entertainment America May 2010 - Jan 2011Foster City, Ca• Collaborated with cross functional teams, including product management teams to analyze and use feedback to enhance product offerings and develop road maps.• Promoted web technologies and innovation within the organization to streamline business processes, reduce costs, increase customer satisfaction, and grow target markets.• Developed & executed on a business plan to launch new marketing efforts within Sony’s PlayStation division which included budgetary proposals, timelines, ROI analysis, key risks, critical paths to success, and key • Collaborated with management with assigned web projects, ensuring quality and timely delivery of milestones through prompt escalation. • Worked closely with the Product manager to manage customer enhancement requests and expectations.
Anna J Skills
Anna J Education Details
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Business Administration, Information Systems
Frequently Asked Questions about Anna J
What is Anna J's role at the current company?
Anna J's current role is Product Manager at Cisco.
What is Anna J's email address?
Anna J's email address is an****@****ail.com
What is Anna J's direct phone number?
Anna J's direct phone number is +165086*****
What schools did Anna J attend?
Anna J attended San Francisco State University.
What skills is Anna J known for?
Anna J has skills like Project Management, Microsoft Office, Sql, Business Intelligence, Product Management, Web Analytics, Business Analysis, Visio, Microsoft Excel, Management, Sap, Cross Functional Team Leadership.
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