Anna Keltner Email & Phone Number

Edina, Minnesota, United States

- Leverage strong organizational and time management abilities to handle a high volume of customer orders, prioritize tasks, and meet demanding timelines in a fast-paced restaurant environment- Adapt quickly to changing circumstances and unexpected challenges, demonstrating flexibility and resourcefulness in delivering outstanding service during peak dining hours and special events- Maintain meticulous attention to detail in order-taking, order accuracy, and financial transactions, ensuring accuracy and precision in financial records and customer billing- Demonstrate exceptional communication skills by effectively engaging with customers, understanding their needs, and providing personalized service to ensure a positive dining experience- Collaborate closely with cross-functional teams, including kitchen staff and fellow servers, fostering a cooperative work environment and ensuring seamless coordination of food preparation, delivery, and customer service

Edina, Minnesota, United States

- Designed and implemented a comprehensive project management system from the ground up, establishing streamlined processes and frameworks to effectively manage project lifecycles, deliverables, and stakeholder expectations- Refined project management methodologies, tools, and templates to the organization's and team's needs, resulting in improved project efficacy, resource allocation, and successful project outcomes- Led a team of six creative professionals in planning, executing, and delivering complex projects within scope, budget, and timeline- Collaborated with stakeholders to define project objectives, deliverables, and success criteria- Monitored project progress, identify risks, and implement proactive mitigation strategies to minimize impact on project timelines and deliverables- Conducted weekly individual status meetings with creative team members, providing clear communication on project deliverables, risks, and expectations- Effectively oversaw and fostered vendor and freelancer relationships, serving as the primary point of contact for communication, collaboration, and issue resolution. Proactively identified, onboarded, and managed external partners, ensuring alignment with project objectives, quality standards, and timelines- Oversaw and delivered exceptional results for an extensive portfolio of projects, numbering in the hundreds annually

Edina, Minnesota

Project Management:- Successfully managed the creative team, ensuring a balanced workflow and efficient project intake.- Defined timelines and workloads for up to 5 events concurrently, demonstrating strong multitasking and organizational skills.- Collaborated with internal project owners to clarify requirements, scope, and execution plans, ensuring seamless project delivery.Digital Advertising Strategy:- Expanded the reach of Google and YouTube ads while also establishing a presence on Quora through targeted advertising initiatives.

Edina, Minnesota

Digital Marketing:- Expanded Google Ads presence, managing both search and YouTube ads.- Achieved a remarkable 374% increase in conversions, demonstrating effective campaign optimization.- Successfully increased impressions by 79%, showcasing improved brand visibility.- Enhanced click-through rate by 47%, indicating more engaging ad content.Podcast Development:- Pitched and established a company podcast.- Conducted comprehensive research on the podcast and childhood cancer market, ensuring alignment with target audience interests.- Connected the podcast to company strategic initiatives, enhancing brand positioning and messaging.- Coordinated end-to-end podcast production, including content planning and promotion, resulting in successful brand storytelling.Fundraising Event Advertising:- Recommended and executed search, YouTube, and audio advertising strategies for fundraising events.- Demonstrated expertise in utilizing diverse advertising channels to effectively promote and support fundraising initiatives.

- Embodied the family mentality of the restaurant.- Managed tables through prompt, cordial service and warm, tasty food.- Used my bubbly personality to ensure customer satisfaction.- Consistently achieved high sale scores through anticipating guest wants.

Greater Minneapolis-St. Paul Area

- Assisted at financial events to raise money for target candidates in the House Caucus. - Promoted candidates through in person interactions to raise awareness across Minnesota.

- Wrote the weekly newsletter for supporters. - Digitized financial data to streamline fundraising and maximize Matt Flynn's time.

Greater Minneapolis-St. Paul Area

- Proactively engaged with an average of 200 individuals daily to secure donations for the University of Minnesota through persuasive and results-driven communication techniques- Effectively convinced alumni of the personal and societal benefits of contributing to the University, fostering a culture of philanthropy that aids current students in their pursuit of higher education.