Accomplished Technical Professional with strong background/understanding of laboratory testing, design & clinical management. Enthusiastic team player, excellent interpersonal skills/flexibility to manage changing environments. Tenacious in securing customer loyalty, forging strong relationships with external & internal business partners. Skilled facilitator & mentor, effective field trainer/presenter in facilitating training to customers. Provides customer support. Builds thorough understanding and knowledge of product portfolios, analyzers and provides timely, accurate troubleshooting support. Actively partners, supports and assists the sales process with menu expansions and technical solutions within district and out of territory and/or region. Certified Johnson & Johnson Six Sigma Greenbelt Achieved 100% customer satisfaction Recipient of multiple awards for performance Recognized for performance & teamwork in customer service during product shortage
Listed skills include Capital Equipment, Elisa, Medical Devices, Microbiology, and 11 others.
