E-commerce manager with 4+ years experience in fashion retail. I am skilled at managing operations and stakeholder relationships, brand maintenance at e-commerce platforms. According to the personality tests, I tend to be Campaigner (ENFP), and I find some of the traits within myself that relate to this type: curiosity, strong ability to connect with others and explore new ideas. In professional settings, I excel in roles that allow me to leverage my creativity and problem-solving skills. Known for my ability to inspire and motivate, I enjoy sharing my experiences and insights to drive innovation and positive change within the workplace.My key professional interests are fashion and 3D, AR and VR technologies in retail. In my spare time I love to explore local history and art, visit short animation festivals.
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Project ManagerTinkoffRussia -
Growth Operations ManagerWanna | 3D, Ar & Immersive Experiences Jan 2023 - Sep 2024Redwood City, UsI acted as the process owner of the content delivery workflow:• Developed and maintained strong collaborative relationships with key internal stakeholders and external vendors• Controlled 3D content production (from receiving the references to successful delivery of the assets)• Collected and analysed the performance data to update dashboards and reports• Identified, implemented and documented improvements in current workflows and processes to increase operational efficiency -
Project ManagerFinn Flare Oct 2022 - Jan 2023I managed Finn Flare sales at the largest Russian multi-category marketplace Ozon:• FBO (Fulfillment by Ozon) inventory management• Supply requests, storage and logistics costs analysis• Sales follow-up• Price monitoring• Gathering all the assets, data and information needed to manage marketing pushes on the marketplace• Trouble shooting and coordination of bug fixes in close collaboration with internal and external stakeholders -
E-Commerce & Digital Marketing SpecialistSwatch Group Feb 2020 - Aug 2022Biel, Berne, ChManaged Swatch brand online presence and operations at Lamoda fashion marketplace:• Conducted product and sales analysis for trading decisions• Checked stock availability and replenished it with supply chain team, analysed and removed dead stock, controlled shipments• SKU management: prepared and uploaded product descriptions and visual content• Launched shop-in-shop digital storefront at the brand page• Processed tickets in Salesforce (offline stock, customer issues, account manager requests, SKU warehouse check)• Document flow with marketplace partnersProject support of customized orders production:• Tracked the key stages of manufacturing and delivery• Coordinated cross-functional team (retail, supply chain, IT, marketing, customer care)• Prepared manuals• Reported the overall resultsOnline marketing:• Managed online influencer campaigns on IG with media agency: budgeting, briefing, launch and reporting to HQ -
Finalist Of The Future Retail Challenge 2021World Retail Congress Mar 2021 - Sep 2021London, England, GbMy team represented the Higher School of Economics at the World Retail Congress. We had to select an online-only brand, less than 5 years old, that has risen to the challenges brought by Covid-19 and create a physical store concept with a focus on ethical and sustainable policies. We had to submit a 10 pages business plan with market and customer research, store design, marketing plan, operations and management plan, contingency & risk and financial projections. Our team's concept of virtual fashion marketplace phygital development was marked unique against world-class universities such as the Fashion Institute of Technology - New York, University of Amsterdam - Netherlands, Swinburne University - Australia, ESCP - Italy, UAL - UK. This experience allowed me to develop essential skills, follow a project from start to finish and delve into fashion tech. -
Corporate Affairs TraineeNestlé Feb 2019 - Aug 2019Vevey, Ch• Created visual materials for presentations, newsletters, posts • Filmed and edited videos in Adobe Premiere for corporate events and announcements• Launched weekly news digest and email campaigns• Translated and published news on Intranet• Assisted during corporate events and contests -
Assistant Research AnalystGategroup Apr 2019 - Jul 2019Glattbrugg, Zürich, ChAd-hoc project (remote)• Carried out desk research of the Russian airline catering market on the following areas:- Russian airlines- Russian airports- F&B outlets: cafes and restaurants at the airports• Conducted price analysis of the food products at retailers and restaurants -
Event Manager AssistantPolylog Pr / Компания «Полилог». Sep 2018 - Nov 2018Moscow, Ru• Prepared the agenda of 2 international business forums• Contacted and invited speakers and journalists (cold calls, business correspondence)• Conducted market research and trend analysis for the new formats of the business programme -
Event Intern At The Ecology.Easy 2018 FestivalSokolniki Park Aug 2018 - Aug 2018• Prepared content for social media (Facebook, Instagram)• Led business correspondence with partners of the festival• Coordinated a group of 3 volunteers during the promotional activitiesAchievements:I created a quiz game based on the agenda of the festival and ran a giveaway of gifts. 90+ visitors took part in the quest.
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Brand Manager AssistantVictoria'S Secret Mar 2018 - Apr 2018Columbus, Ohio, Us• Translated press releases using English and Russian• Prepared social media content (Instagram)• Placed orders for the production of POS materials and in-store marketing• Prepared POS materials checklistsAchievements:I made a partnership proposal to ISIC Russia for Victoria’s Secret PINK which was approved and successfully implemented. As a result of the partnership, students with ISIC card received 15% discount on VS Pink production. -
Marketing Department InternExpocentre Moscow Jun 2017 - Aug 2017• Prepared partner materials for the international exhibition of chemical industry and science• Led business correspondence with international associationsAchievements:I contributed to attracting 14 SMEs to participate in the exhibition by creating a commercial for the startup zone of the event
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Intern At Sport Section ProjectБюро "Рабочее Название" Feb 2016 - Apr 2016• Filmed and edited videos of workouts and sports events
Anna Khaustova Education Details
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Higher School Of EconomicsManagement In Retail -
Russian Foreign Trade AcademyInternational Management -
Changellenge >> School
Frequently Asked Questions about Anna Khaustova
What company does Anna Khaustova work for?
Anna Khaustova works for Tinkoff
What is Anna Khaustova's role at the current company?
Anna Khaustova's current role is Project Manager.
What schools did Anna Khaustova attend?
Anna Khaustova attended Higher School Of Economics, Russian Foreign Trade Academy, Changellenge >> School.
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